Assistant Manager, Operations Training
4 days ago
Responsibilities
- Understanding and able to perform the job responsibilities of an Assistant Cinema Manager
- Managing the business performance of the location by taking initiatives and actions to improve the business
- Pro-active and effective management of operating expenses, including labour, inventory, utilities and maintenance etc. and make recommendations where necessary
- Providing direction and leadership to all the location employees
- Planning for training & development of all staff as well as conducting and coordinating staff training
- Managing location's staff morale and performance through motivation, discipline and career guidance
- Establishing credibility and relationships within and between cinema and supporting departments
- Developing and implementing local area marketing and concessions programmes and efforts
- Monitoring and reporting on the performance of contractors and vendors
- Conducting annual training and development
- Developing training and development programs and objectives
- Developing and updating effective training materials
- Planning, organizing, facilitating workshops and staff assessments
- Conducting follow up studies of all completed workshops to evaluate and measure results
- Any other ad-hoc duties as and when assigned by the management
Requirements
- Degree holder and above with operations experience in cinema, F&B, hospitality or retail industry
- Possesses the drive and commitment to achieve Company's objectives
- Effective writing and communication skill
- Innovative in problem solving
- Objective and rational thinker in introducing and executing new and improved procedures
- Generous in sharing knowledge with staff and committed in encouraging team members to deliver quality work and service
- Facilitate and raise the level of employee engagement at all locations
- Able to perform rotating shifts on flexible working hours
- Preferably with a valid food hygiene certificate
- Must be fully vaccinated
Management Skills
Leadership
Microsoft Excel
Appraisals
Interpersonal Skills
Food Quality
Inventory
Problem Solving
Employee Engagement
Project Management
Writing
Customer Service
People Management
Hospitality
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