Manager, Student Experience and Development

6 days ago


Singapore NTU (Nanyang Technology University- MainOffice-HR) Full time
PaCE is seeking a Manager for Student Experience andDevelopment. This role involves coordinating and supporting variousactivities, working collaboratively with relevant NTU Offices,Colleges, and Schools to enhance NTU's capacity and capability foreducating PGC students. The incumbent will also be responsible forstreamlining processes and workflows, as well as developingservices and support aimed at enriching the development and overallexperience of the expanding self-financed postgraduatepopulation.

Key responsibilitiesinclude but are not limitedto:
  • Building capacity andcapability: Student Engagement and Support: To develop startegiesand initiatives that foster student development, engagement,well-being, and overallsatisfaction.
  • Streamlining processes andworkflows: To coordinate and improve the efficiency of keyprocesses and workflows. This includes the management ofapplication, admission, enrollment, course offerings, internships,attachments, job placements, andaccommodations.
  • Facilitating student serviceand support: To coordinate and facilitate the expansion of servicesthat contribute to PGC students' academic and skills development,career and internship preparation, time and stress management,social engagement, and overall mental health and holisticwell-being.
  • Crisis management and support: Toensure the availability of necessary support and resources forstudents during crises oremergencies


Requirements:
  • Bachelor'sdegree qualification
  • Minimum of 5 years ofrelevant experience in student life, support, anddevelopment
  • Possesses strong communicationskills and problem-solving skills with good timemanagement.
  • Able to handle stress andpassionate in assisting students.
  • Experience incounselling and mentoring will be anadvantage.
  • Possesses a "can-do" attitude,ability to work fast and independently.
  • A teamplayer with strong interpersonalskills.


We regret thatonly shortlisted candidates will benotified.

Hiring Institution: NTU

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