Digital Product Manager

2 weeks ago

Singapore OCTOBER IT SERVICES PTE. LTD. Full time
Roles & Responsibilities

Job Title: Digitalization Product & Customer Service Manager (Startup Founder-Like Role)

Location: Singapore, may need to travel to China and other Asian countries if required
Job Type: Full-Time
Company: October IT Services Pte Ltd

October IT Services Pte Ltd is an innovative AI implementation company that specializes in cutting-edge computer vision, workflow automation, and digital managed services for businesses across various industries. Our mission is to empower companies by streamlining their workflows, optimizing infrastructure, and reducing ERP costs, all while enhancing labour skills and operational efficiency.

We provide a comprehensive, one-stop-shop solution, integrating everything from CRM systems to accounting platforms, helping businesses achieve seamless operational workflows. By combining AI-driven technologies with expert services, we enable our clients to achieve remarkable efficiency improvements and cost savings.

Our expertise lies in computer vision and workflow automation, allowing us to deliver innovative solutions tailored to each client's unique needs. We are committed to revolutionizing the way businesses operate, helping them transition into the future of work with smarter processes, better resource management, and optimized performance.

Whether you're looking to automate routine tasks, improve data insights, or enhance overall operational efficiency, October IT Services Pte Ltd is your trusted partner in digital transformation.

We are seeking an exceptional candidate with strong digitalization product and customer service management skills to join our rapidly growing startup. This is an exciting opportunity to work closely with the founder, embody a founder-like mentality, and transition into a senior leadership role.

Key Responsibilities:
  • Product & Service Management: Own and manage the product roadmap, technical support, service delivery, and customer experience.
  • Marketing & Operations: Oversee marketing initiatives, operational workflows, and service management, including after-sales support.
  • Technical Support & Implementation: Lead eCommerce platforms (WordPress/WooCommerce, Shopify) and ensure smooth operation of online stores, payment systems, and fulfilment processes.
  • Workflow & Automation: Leverage tools like RPA, workflow automation, and ERP platforms to streamline processes and improve customer experience.
  • Analytics & Reporting: Track and analyze key performance metrics, and use data insights to drive decisions.
  • Content Creation & Social Media Management: Create and post content on social media platforms like Instagram, LinkedIn, and other relevant channels.
  • AI & LLMs: Set up and utilize AI tools and large language models (LLMs) for business optimization and prompt engineering.
  • Accounting Support: Assist in understanding and managing accounting processes, support the company's SaaS accounting software, and train partners on usage.
  • Demo & Presentation: Manage product demos and prepare presentations for stakeholders.
Requirements:
  • Experience: At least 2 years of relevant working experience or 3 years of pertinent internships in SMB and international retail, F&B, tech-driven trade, or supply chain.
  • Technical Skills: Strong experience with WordPress/WooCommerce and Shopify.
    Expertise in eCommerce orders, payment systems, and fulfilment processes.
    Proficient in analytics, with a data-driven mindset.
    Automation experience, such as RPA, workflow automation, and ERP for CRM and other business functions.
    Familiar with social media marketing (Instagram, LinkedIn) and content creation.
    Knowledge of AI and LLM models, including setup and prompt engineering for business applications.
  • Educational Background: Polytechnic diploma, Bachelor's, or Master's degree in Business, Computer Science, or a relevant field.
  • Factory Automation: Experience with factory automation would be a plus but is not required.
What We Offer:
  • Dynamic Role: As part of a fast-growing startup, you will have the opportunity to wear multiple hats and build skills across different domains (marketing, service, tech, etc.).
  • Growth Potential: This role is designed to evolve into a senior leadership position as you gain experience and contribute to the company's success.
  • Collaborative Environment: Work directly with the founder and key leadership members to influence the company's strategy and operations.

If you're looking for a fast-paced, entrepreneurial environment where you can make a significant impact and grow into a leadership role, we encourage you to apply

Tell employers what skills you have

CRM
Business Optimization
Factory
Managed Services
Customer Experience
Online Payments
Service Management
Customer Service Management
ERP
Social Media Management
Computer Vision
Accounting
SaaS
Resource Management
Customer Service
Service Delivery
Technical Support

  • Senior Product Development Manager

    5 days ago

    Singapore Salt Digital Recruitment Full time

    Company OverviewSalt Digital Recruitment is a global Medtech brand with a vision to impact individuals and families. We shift from being seen as a medical device provider to a consumer brand player, putting health in everyday matters for customers.We are seeking a Strategic Product Manager to spread our highly technological products into people's lives.

  • Digital Product Manager

    4 weeks ago

    Singapore ATOATELIER PTE. LTD. Full time

    Roles & ResponsibilitiesDigital Product ManagerLocation: SingaporeEmployment Type: Full-TimeAbout ATO ATELIERATO ATELIER is a multidisciplinary creative agency specializing in high-end visual production, branding, marketing strategies, and content creation for food, hospitality, and lifestyle brands. We are dedicated to crafting compelling narratives and...

  • Digital Product Manager

    4 weeks ago

    Singapore ATOATELIER PTE. LTD. Full time

    Roles & ResponsibilitiesDigital Product ManagerLocation: SingaporeEmployment Type: Full-TimeAbout ATO ATELIERATO ATELIER is a multidisciplinary creative agency specializing in high-end visual production, branding, marketing strategies, and content creation for food, hospitality, and lifestyle brands. We are dedicated to crafting compelling narratives and...

  • DIGITAL PRODUCT MANAGER

    2 weeks ago

    Singapore ADURA PTE. LTD. Full time

    Roles & ResponsibilitiesOur innovative and growing company is searching for experienced candidates for the position of digital product manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.Responsibilities for digital product managerCollaborate with the UX/design,...

  • digital product manager

    2 weeks ago

    Singapore ADURA PTE. LTD. Full time

    Roles & ResponsibilitiesOur innovative and growing company is searching for experienced candidates for the position of digital product manager. Thank you in advance for taking a look at the list of responsibilities and qualifications. We look forward to reviewing your resume.Responsibilities for digital product managerCollaborate with the UX/design,...

  • Digital Product Manager

    3 weeks ago

    Singapore VALUABLE GLOBAL MARKETS PTE. LTD. Full time

    Roles & ResponsibilitiesPosition OverviewWe are a CMS-licensed company in Singapore specializing in the foreign exchange industry, and we are looking for a Digital Product Manager to take ownership of the company's entire portfolio of digital products. This pivotal role requires end-to-end management of digital product initiatives, from conceptualization to...

  • Treasury Product Manager

    2 weeks ago

    Singapore GREEN LINK DIGITAL BANK PTE. LTD. Full time

    Roles & ResponsibilitiesAbout UsGreen Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs and aiming to help MSMEs grow and improve digitization.We are looking for candidates who are excited by the idea of owning and driving new ideas; people who like to build new products, features, and...

  • Digital Product Manager

    5 days ago

    Singapore Intrepid Group Asia Full time

    Job DescriptionWe are looking for a highly motivated and experienced Digital Product Manager to lead the development and launch of new digital products. As a key member of our team, you will be responsible for defining product vision, developing go-to-market strategies, and driving product growth and adoption.Key responsibilities include researching and...

  • DIGITAL PRODUCT MANAGER

    4 days ago

    Singapore RKD CAFETERIA PTE. LTD. Full time

    DIGITAL PRODUCT MANAGER Job Description Product managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers. Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to...

  • DIGITAL PRODUCT MANAGER

    2 weeks ago

    Singapore SRI JAYA VILAS PTE. LTD. Full time

    Roles & ResponsibilitiesProduct managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers. Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products...

  • DIGITAL PRODUCT MANAGER

    2 weeks ago

    Singapore S C B TRADERS PTE. LTD. Full time

    Roles & ResponsibilitiesProduct managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers. Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products...

  • Regional Product Development Manager

    4 days ago

    Singapore Salt Digital Recruitment Full time

    Responsibilities:Prior experience in launching new product offerings in different marketsUnderstanding of APAC user behaviorsWhy Work with Us?Salt Digital Recruitment offers a dynamic and challenging work environment where you can grow your skills and expertise. Our company culture values innovation, teamwork, and excellence, making us an ideal place for...

  • Product Growth Specialist

    4 days ago

    Singapore Salt Digital Recruitment Full time

    We are hiring a Product Growth Specialist for a Social Media client on a yearly renewable contract role. The ideal candidate is passionate about international market success and has relevant experience in product management for consumer products and mobile technology. Job Description: Provide local insights and local knowledge about digital advertising –...

  • digital product manager

    2 weeks ago

    Singapore SRI JAYA VILAS PTE. LTD. Full time

    Roles & ResponsibilitiesProduct managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers. Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products...

  • Project Manager

    4 weeks ago

    Singapore FACULTY DIGITAL PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:Faculty Digital is a forward-thinking digital technology company dedicated to delivering innovative solutions to our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and technical expertise thrive. We are looking for a skilled Technical Project Manager to join our team and...

  • Project Manager

    4 weeks ago

    Singapore FACULTY DIGITAL PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:Faculty Digital is a forward-thinking digital technology company dedicated to delivering innovative solutions to our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and technical expertise thrive. We are looking for a skilled Technical Project Manager to join our team and...

  • digital product manager

    2 weeks ago

    Singapore S C B TRADERS PTE. LTD. Full time

    Roles & ResponsibilitiesProduct managers play a key role in ensuring that food and beverage products are not only delicious, but also safe, compliant, and meet the needs and preferences of consumers. Product managers in this industry must keep a pulse on the latest market trends, regulatory requirements, and consumer preferences in order to develop products...

  • Strategic Product Leader

    4 days ago

    Singapore Salt Digital Recruitment Full time

    Company Overview:Salt Digital Recruitment is a leading global Medtech brand with a vision to impact individuals and families, shifting from being seen as a medical device provider to a consumer brand player, putting health in everyday matters for customers.This vision drives the need for a strategic product manager to spearhead the development of highly...

  • Product Experience Specialist

    4 days ago

    Singapore Salt Digital Recruitment Full time

    We are looking for a Product Experience Specialist to join our team at Salt Digital Recruitment. In this role, you will be responsible for supporting Japan and Taiwan clients on product support.About the Role:• The successful candidate will have a proven track record of managing customer support on product management escalations• They will develop strong...

  • Digital Product Executive

    2 weeks ago

    Singapore DOCMED TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDocMed Technology, a subsidiary of Hyphens Group, is revolutionizing how pharmaceutical companies connects to healthcare professionals in Singapore. Our platform, POM, has been a digital healthcare conduit connecting clinics, pharmacies, and healthcare practitioners with pharmaceutical and healthcare products for over 20...