Operations Executive @ The Sapling Restaurant

2 months ago

Singapore SHATEC INSTITUTES PTE. LTD. Full time
Roles & Responsibilities

MAIN DUTIES AND RESPONSIBILTIES

  • To assist in managing daily food and beverage operations and continuous improvement in service quality at F&B outlet
  • To assist in demonstrating leadership and service excellence to students that are on training at F&B outlet
  • To assist in managing banquet operations, meeting and outside catering
  • To assist in managing daily operations and meeting outlets’ objectives/ target
  • To assist in liaising and coordinating with relevant parties with regards to F&B events, maintenance and security matters
  • To assist in managing F&B outlet and ensure its operations to be on par with industry standards that are current and relevant
  • To assist in Student training and ensure that they are operationally ready after their practicum
  • To assist in marketing promotion of F&B outlet
  • To assist in maintaining F&B and Service Quality on effective communications with guest through their feedbacks
  • To assist in establish F&B outlet operation procedures
  • To maintain the cleanliness of F&B outlet and ensure all mandatory requirements are met
  • To ensure effective communication to Students and maintain Student Induction program
  • To assist in planning, coordinating of duty roster and attendance
  • To assist in managing and supervising Students assigned to operations
  • To provide coaching and counselling to Students
  • To conduct post-evaluation and assessment for Students’ attachment
  • To assist in coordinating and invigilates final practical examinations


REQUIREMENTS:-

  • Certificate/ Diploma in F&B Operation/ Hospitality & Tourism or related studies
  • Min 2 years of relevant working experience in restaurant or café
  • Proficient in MS Office Applications
  • Able to start immediately or within a short notice

Tell employers what skills you have

Coaching
Leadership
Assessment
induction process
Job Coaching
Hospitality Industry
Marketing
outdoor catering
MS Office
Events
Wine Knowledge
Restaurant Management
Food & Beverage
Student Counseling
Service Quality
Service Excellence
Catering
Training Plan
Hospitality
Banquet Operations

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