eCommerce Sales Director

4 weeks ago

Singapore NIELSENIQ (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

About the Role

  • Developing sales strategies for customers across the Consumer/Analytics product set.
  • Engaging with key specialist stakeholders, exploring new relationships and unlocking new budget holders for Consumer/Analytics products.
  • Identifying opportunities to cross-sell Consumer/Analytics solutions to existing measurement customers.
  • Collaborating with Account Development Leads during the account planning process to develop renewal strategies for Consumer / Analytics solutions.

Role Description

  • Drives or supports overall sales strategy for specialist product set. Drives technical solution wins for specialist products.

Account strategy & Management

  • Contribute to the annual CEM Client Alignment process, develop specialist product elements of the joint client business plan, and participate in account planning and sales strategy for specialist products in collaboration with Global/Regional/Local ADs and CS.
  • Support Global/Regional/Local ADs in building local customer relationships and unlocking Consumer/Analytics product set stakeholders.
  • Relay ongoing VoC from Consumer/Analytics sales pitches, and feedback from relationships with specialist stakeholders.
  • Own prospecting and identification of selling opportunities for Consumer/Analytics product set; Support Global/Regional/Local ADs in pre-planning for contract renewal.

Driving and closing the sale

  • Build Consumer/Analytics proposals as part of cross-sell effort or broader contract renewal, align stakeholders and gain support, and create and deliver technical client presentations in collaboration with Product Specialists.
  • Develop and execute pricing strategy and lead negotiation process for Consumer/Analytics product set.
  • Support Global/Regional/Local AD in finalization of contract execution at renewal; lead contract execution for Consumer/Analytics product set outside of annual/master contract renewals.
  • Onboard Customer Success team following Consumer/Analytics sales.

Your Growth

This role is in a dynamic market in a fast-paced environment and at the core of what NielsenIQ does. Though you should possess the following skill set you will also learn to further hone your influencing skills as well as learn to work and navigate  a matrix structure. Through this role you will be exposed to all levels of leadership. Within NielsenIQ we have a number of development programmes at all levels of seniority, for both soft and hard skills, mentoring programmes and on-the-job training.


Qualifications

  • Relevant experience with research techniques & solutions in the related industries of Consumer Packaged Goods, Consulting, Information, Sales, Analytics or similar.
  • Effective in senior-level communications, influencing & negotiation.
  • Mission-driven and passionate about serving a purpose and driving value for client business.
  • Excellent awareness of market conditions and client business environment.
  • Demonstrated record of creating and growing sales revenue year over year
  • Analytic and insight team leadership.
  • Familiarity with NielsenIQ tools, applications, and platforms a plus.

Post-sale support

  • Escalate issues from Consumer/Analytics stakeholders to Customer Success Lead

Tell employers what skills you have

Account Planning
Negotiation
Influencing Skills
Mentoring
Leadership
Inventory
Analytical Abilities
Customer Relationships
Pricing Strategy
Customer Success
Selling
Category Management
Strategy
Team Leadership
Consulting

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