Technical Sales Support

2 months ago


Singapore ACEZ INSTRUMENTS PTE. LTD. Full time
Roles & Responsibilities

Job Descriptions

  • He/she shall be responsible in answering customer calls within 3 rings, prepare and process of enquires within 24 hours, quotations according to customers’ requirements within 48 hours, follow up on quotation and order processing
  • He/she is authorized to monitor, approve and undersign all quotations that have a value amount of not more than S$5,000 or equivalent. If the quotation value exceeds more than S$5,000 and S$20,000 or equivalent, approval is required by SSE and GM respectively.
  • He/she shall assist customer in sourcing of other customized products not listed in our product range.
  • He/she shall ensure orders are processed and delivery schedule meeting customer’s requirements.
  • He/she is responsible to provide customer with pre and post sales technical support.
  • He/she need to achieve sales target set.
  • He/she shall be responsible to develop new accounts & maintain designated accounts assigned.
  • He/she is responsible for backing up the SSE during his/her absence or whenever necessary/require.
  • He/she shall be assisting marketing actions plans such as control and distribution of catalogues, updating of customers’ profiles, informing customers of new products, etc.
  • He/she is responsible to generate sales reports as and when assigned by the SSE/GM.
  • He/she is to perform work related duties assigned by immediate superior/ management from time to time.
  • He/she may need to meet customers in person on an as-needed basis.

Requirements

  • ITE or above qualification in Mechanical Engineering
  • Basic digital marketing knowledge will be an advantage
  • Good communication skill and ability to communicate mechanical concepts clearly and effectively

Tell employers what skills you have

Negotiation
Microsoft Office
Product Management
Communication Skills
Technical Presentations
Microsoft Word
Pricing
Sourcing
Electronics
Mechanical Engineering
Catalogues
Technical Support

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