Clinic Receptionist
2 weeks ago
We are hiring for the role of Clinic Receptionist / Customer Service.
Psych Connect is a Psychological clinic. We cater for expat and local families and individuals. We work with both children and adults and cover clients from a diverse demographic background. We are looking for someone who is warm and caring toward the families we work with but, also is organized and work in a fast paced environment.
• Manage customers’ inquiries about the services offered by the company promptly.
• Support therapy team with scheduling client appointments.
• Perform general admin duties and good follow up on emails & calls received.
• Collection of payment; using NETS, credit card machine.
• Attend to all incoming and outgoing calls.
• Attend to walk-in customers inquiries.
Requirements:
• Diploma in any discipline.
• Experience in front line customer service is preferred. • Ability to multi-task, prioritize and work in a fast pace environment.
• Proficiency in MS Office (Word & Excel).
• Good written and spoken skills in English.
• Excellent customer service and strong office administration skills (including being comfortable with technology and computers).
• 5 days work week (one of work days will be a Saturday).
• Salary will commensurate with experience.
In your CV, please state:
• Reason for leaving each past employment
• Current and expected salaries
Tell employers what skills you have
Ability to Multitask
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Arranging
Spa
Data Entry
MS Office
Office Administration
Excel
Microsoft Word
Customer Service
Scheduling
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