Customer Care Receptionist
Found in: Talent SG 2A C2 - 1 week ago
Roles & Responsibilities:
- Perform receptionist tasks such as greeting customers, scheduling of appointments, handling queries & complaints via phone, email or general correspondence.
- Maintain a high degree of patient care at the clinic, ensuring that patients have the best experience possible.
- Manage office supplies such as dental products, stationery, equipment and furniture.
- Ensure clinic operations run smoothly. Liaise with with appropriate vendors/department to resolve any issues.
- Submit dental claims vis CHAS, Medisave and Dental Insurance portals.
- Perform administrative duties such as maintaining clinic records, fill out clinic forms, and file timely reports.
Requirements:
- Experience in customer service or reception duties (preferred)
- Possess good communication skills
- Applicants with no experience working in dental clinic operations but are willing to learn are welcome to apply
- Career returnees are welcome to apply
- Must be able to work on at least one weekend (Sat or Sun)
Benefits:
- Work-life balance - 5-day work week with no night shifts
- Annual leave
- Medical and dental benefits
- Located near MRT station
- Career growth with structured training opportunities
Tell employers what skills you have
Front Office
Microsoft Office
Microsoft Excel
Interpersonal Skills
Customer Care
Administration
Data Entry
Good Communication Skills
Cashiering
Customer Satisfaction
Team Player
Customer Service
Scheduling
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