Sales and Admin Executive
3 days ago
The Sales and Admin Executive plays a pivotal role in ensuring customer service excellence and seamless administrative support to facilitate smooth team operations, contributing to the company's rapid and sustainable growth.
Responsibilities
- Perform day-to-day administrative duties to ensure efficient operations.
- Handle, answer, and respond to all incoming telephone calls and inquiries professionally.
- Prepare and create invoices and reports, and assist clients through to sales confirmation.
- Monitor customer satisfaction levels and provide effective after-sales support.
- Generate frequent reviews and reports using sales data.
- Manage business administrative tasks, including invoice processing.
- Perform data management tasks (CRM) and clerical duties such as data entry.
- Establish and coordinate the implementation of company administrative policies.
- Undertake other appropriate duties and responsibilities as assigned.
Requirements
- Diploma or higher educational qualification in Business Administration, Sales, or a related field.
- At least 1 year of relevant administrative experience in a professional environment.
- Proficiency in Microsoft Office applications, particularly MS Excel and MS Word.
- Excellent verbal and written communication skills, with strong interpersonal abilities.
- Fluency in Mandarin (written and spoken) is essential to communicate effectively with Mandarin-speaking clients.
Tell employers what skills you have
Customer Retention
Microsoft Office
Aftersales
Outsourcing
Sales Management
Data Management
Administration
Data Entry
Administrative Support
Customer Satisfaction
Business Process
Customer Service Excellence
Customer Orientation
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