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Senior Solution Designer

1 month ago

Singapore TOSS-EX PTE. LTD. Full time
Roles & Responsibilities

Job Description

• Defining scope and providing technical advisory services to assist clients implementing a ServiceNow

program of work.
• Lead a team of highly skilled professionals, partnering with customers to co-create solutions and expanding presence in the market.
• Drive excellence in knowledge, engagement, and interactions inter-team, with customers and our field.
• Direct opportunity engagement and skills alignment with Technical strategic and enterprise accounts.
• Develop team members according to the demands of the business and according to their individual

professional goals.
• Build and maintain a recruiting pipeline of potential SC candidates to meet future business demands.
• Collaborate across stakeholder groups, including sales teams, solution specialists, and geo leaders, to prioritize Solution Consulting efforts.
• Assign resources to sales opportunities or other efforts to support demand generation.
• Provide voice-of-the-business internal to driving market strategy and competitive take outs.
• Responsible for understanding business and technical problems addressed by our complete suit of IT products etc.
• 10 years of experience working with technical teams.

Requirements
• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• 10 plus years of advisory consultation experience related to implementing across multiple ServiceNow Workflow solutions includes designing and implementing complex ServiceNow

Solutions including CSM, ITSM solutions.
• An ability to define at an architectural and design level of detail, technical solutions aligned with client business problems.
• Hands on experience working with the ServiceNow platform including designing and implementing

solutions, and fundamental understanding of the relevant key technologies.
• Fundamental understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, SOAP/REST Web Services, LDAP, JDBC/ODBC.
• The ability to build strong and credible relationships with business and technical stakeholders at all levels of the business.
• Self-manage and develop skills independently while contributing to the capability expertise in IT Service Management (ITSM).


Tell employers what skills you have

IT Service Management
Microsoft Excel
Web Services
Architectural
Customer Care
Information Technology
Technical Advisory
Strategy
Telecommunication
Demand Generation
Vendor Management
IP
Presentation Skills
Customer Focus
ServiceNow
Workflow Solutions

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