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Senior Solution Designer
3 weeks ago
Senior Solution Designer:
Date:25-May-2023
Location:
Singapore, Singapore
Company:
Singtel Group
- At Singtel, our mission is to Empower Every Generation. We are dedicated to fostering an equitable and forwardthinking work environment where our employees experience a strong sense of Belonging, to make meaningful Impact and Grow both personally and professionally. By joining Singtel, you will be part of a caring, inclusive and diverse workforce that creates positive impact and a sustainable future for all._
Job Description:
- Analyses process/program specifications & translate specifications to operational procedure, conforming to program guidelines and programming best practices.
- Ensure operational processes for the respective systems are well documented. This includes system inventories, solution doc, SOPs etc.
- Perform Event Monitoring for all Configured Alerts and Take corrective actions as per the defined SOP.
- Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently.
- Able to provide prompt 24x7 support when necessary (Rotational)
Requirement:
- Bachelor's Degree in IT, Computer Science Engineering or any equivalent
- Strong knowledge in SQL, Python and RPA
- Knowledge on Telecommunication Business Processes, BSS/OSS product knowledge is an added advantage.
- Strong problemsolving skills and ability to think out of the box
- Team player with strong communication and interpersonal skills
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