Associate, Insurance
3 weeks ago
Responsibilities:
- Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer, Relief driver, etc.
- Exercise good claims management to achieve KPI target for claims result.
- Being part of the team, to ensure company's losses are recovered from third party or to defend the claims from claimants arising for road accident.
- Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
- Coordinating and liaising with the relevant departments in SMRT Buses / Strides Premier Fleet of vehicles or its other associates and agents in the pursuit of any claim.
Requirement:
- Candidate must possess at least a Certificate or Diploma in General Insurance.
- Minimum with 2 years' experience in processing Motor insurance claims.
- Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.
- Possess strong analytical skills to identify cause of problems & recommend solutions.
- Good negotiation, problem solving, and analytical skills
- Possess excellent written and verbal communications skills PC Skills:
- Proficient in Microsoft Windows, Word, Outlook and Excel.
Negotiation
Outlook
UAT
Claims Management
Analytical Skills
Process Improvement
Relationship Management
Problem Solving
Vehicles
General Insurance
Communication Skills
Microsoft Windows
Excel
Team Player
Service Excellence
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