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Assistant School Manager

4 weeks ago

Singapore YAMAHA MUSIC (ASIA) PRIVATE LIMITED Full time
Roles & Responsibilities

Key Responsibilities:-

Primary Role

  • Achievement of school enrolment and store revenue budget of music school (branch)
  • Uphold standards in customer service engagement at branch
  • Teachers’ management and administration (more than 50 teachers full and part-time)
  • Activity planning including trial lessons, open house, performances, PTMS, students’ orientation etc
  • Studio and facilities management

Secondary Role

  • Work with respective product managers to ensure branding, A&P and sales activities.
  • Supervision in provision of quality customer service through training and coaching of staff and engaging.
  • CRM Management – Reviewing of leads generation and follow-up prospecting for customer.
  • Plan, manage and organize area market events and activities in-store
  • Manage and oversee store inventory to ensure optimal stock levels for display and sale.
  • Overseeing proper cash register management and administrative matters and documentation processes with relevant department
  • Perform any adhoc duties or projects as assigned.

Requirements:-

  1. Diploma graduate preferred
  2. Experience in similar or service related industry preferred (enrichment centers)
  3. Retail sales experience is not mandatory

Tell employers what skills you have

CRM
Coaching
Ability to Multitask
Microsoft Office
Ability To Work Independently
Interpersonal Skills
Inventory
Supervisory Skills
Administration
Customer Management
communication links
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Retail Industry
Activity Planning
Facilities Management

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