Housekeeping Supervisor

4 weeks ago


Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Roles & Responsibilities

1. Position Summary

Housekeeping Supervisor is responsible for supervising the activities of housekeeping attendance to ensure well-maintain guest room and public area. Next in position to Assistant Housekeeper, candidate has to be able to handle overall housekeeping operation when Assistant Housekeeping is not around.


2. Responsibilities

Operations

  • Assign jobs to cleaner, monitor cleanliness, progress and team performance
  • Conduct daily inspections of all public areas (restrooms, lobby, hallways, stairways, offices, landscape, function rooms, etc…) in order to ensure all areas of the hotel are cleaned to standards
  • Must have experience and knowledge of Floor Care to include marble and carpets
  • Must be able to plan and schedule for periodic deep cleaning, marble restoration and carpet shampooing incl. guest rooms
  • Must be able to plan, schedule and train new housekeeping attendant especially in term of machine handling
  • Supervise & coordinate pest control, flowers & plants
  • Oversees daily activities of the overnight cleaning
  • Stock inventory and order
  • Follows and teaches all required safety and standard operating procedures
  • Interacts with customers when necessary
  • Able to handle simple internal correspondence, eg. Lost & found, departmental email reply
  • Works weekends, holidays, rotating shifts and long hours during peak season when there is a lot of function
  • Assist and provide idea of festive hotel decoration when necessary
  • Be able to standby and offer help to room side whenever is needed
  • Acts as a role model to other Service Company employees


Guest Service

  • Able to communicate and handle minor issue arise from guest


Administration

  • Able to prepare morning assignment to housekeeping attendant
  • Stock ordering & inventory
  • Basic knowledge of Microsoft is require

Tell employers what skills you have

Budgets
Microsoft Office
Housekeeping
Flowers
Interpersonal Skills
Inventory
VIP
Property
Administration
Audit Compliance
Communication Skills
Capital
Scheduling
Excellent Interpersonal Communication Skills
Training Staff
Hospitality

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