Sales Admin Specialist
3 weeks ago
Role Overview:
We are seeking a meticulous and proactive Sales Admin Specialist to support our Program Consultants and ensure smooth operational workflows. This role is ideal for a detail-oriented individual with excellent communication skills, a knack for customer service, and the ability to manage multiple priorities effectively.
This is a work-from-studio position, perfect for a motivated individual who thrives in a fast-paced start-up environment and is driven by the opportunity to grow client relationships.
Key Responsibilities:
Operational Support:
- Assist Program Consultants by managing administrative tasks and ensuring seamless communication across teams.
- Support onsite operations
- Coordinate and track customer interactions and follow-ups to ensure timely resolutions and excellent service.
- Maintain accurate records of sales, program and client activities in CRM systems.
Customer Service:
- Serve as a point of contact for clients, addressing inquiries and resolving concerns in a professional and timely manner.
- Provide a consistent and high-quality customer experience that reflects the values of Befound Studios.
- Support client onboarding processes to ensure a smooth transition into programs.
Collaboration:
- Work closely with the Program Consultants and Marketing teams to align efforts and support revenue goals.
Qualifications:
- Previous experience in customer service, sales support or a similar role
- Passionate about beauty, skincare and makeup.
- Strong communication skills, both verbal and written, with a natural ability to engage and build relationships.
- Self-motivated and proactive, with a proven ability to work independently and in a collaborative start-up environment.
- Prior experience with CRM systems and various office tools.
- Able to work independently in a face paced environment.
What We Offer:
- A work-from-studio environment in a fast-growing, pioneering start-up.
- Opportunities for career advancement and professional growth.
- A supportive and collaborative team culture that celebrates each other's success.
- Enjoy BeFound Skincare Program as an employee benefit (upon completion of probation).
CRM
Excellent Communication Skills
Sales Support
Microsoft Excel
Strong Attention To Detail
Customer Experience
Ability To Work Independently
Customer Support
Interpersonal Skills
Customer Care
Administration
Sales Process
Sales and sales support
Communication Skills
Customer Satisfaction
Team Player
Customer Service
Service Excellence
Able To Work Independently
Customer Service Experience
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