Customer Satisfaction Officer/ Engineer

Job DescriptionUpload, review, and approve debit notes / invoices in the CRM system to facilitate accurate billing, financial transactions, and customer claim resolutions.Review and approve debit notes and recharge approvals for global support activities, coordinating with teams in Japan, Brazil, and other regions as necessary.Compile and review weekly and...

Roles & ResponsibilitiesOur client, one of world’s largest financial services institutions is looking for:Customer Service OfficerResponsibilities: Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner Ability to understand customers’ needs...

Roles & ResponsibilitiesOur client, one of world’s largest financial services institutions is looking for:Customer Service OfficerResponsibilities: Deliver personalized service over the telephone to customers on Housing loan, car loan and auto loan on their services enquiries in an effective and efficient manner. Review customer existing home loan...

Responsibilities:Manage customers' orders and enquiries and follow through to order fulfilmentHandle customers' enquiries on spare partsAssist Sales Manager on tender/ program/ contractPrepare quotations and follow-up with customers on order statusMonitor orders and liaise with QA, Logistics and Technical Departments to ensure timely delivery to...

Roles & ResponsibilitiesResponsibilities: Manage customers' orders and enquiries and follow through to order fulfilment Handle customers' enquiries on spare parts Assist Sales Manager on tender/ program/ contract Prepare quotations and follow-up with customers on order status Monitor orders and liaise with QA, Logistics and Technical Departments to...

Roles & ResponsibilitiesKEY RESPONSIBILITIES Maintain customer satisfaction through face-to-face interactions, phone calls and emails Effectively manage a large volume of incoming calls and emails Effectively resolve customers’ problems through strong and clear interpersonal dialogue Skilfully and calmly manage difficult and angry customers Liaise...

Roles & Responsibilities Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner. Serve as liaison between customer support team, management and customer to improve customer service and business productivity. Help customers with complaints and questions and give customers information about products and...

Roles & ResponsibilitiesCompany: Our client is a multinational corporation specializing in port services within the Southeast Asia region. We seek a Customer Service Engineer proficient in electrical and mechanical engineering and skilled in communication to facilitate coordination between clients and the service team.Job Description:The Customer Service...

Roles & ResponsibilitiesCompany BackgroundGuangdong was established in 1987 and mainly deals with dried fruits, agricultural products, grain products, sauces, moon cake fillings and a wide variety of food products. We are a professional and experienced wholesaler and food supplier, supplying quality food to local retail shops and to the F&B industry.Core...

Roles & ResponsibilitiesResponsibilities: Communicate with customers, understand their needs and attend to their queries Handle and resolve customers’ feedbacks and concerns Ensure a wonderful salon experience for our customers to increase customer retention Handling phone enquiries with etiquette Serving light refreshments to customers and attending...

Roles & ResponsibilitiesResponsibilities: Communicate with customers, understand their needs and attend to their queries Handle and resolve customers’ feedbacks and concerns Ensure a wonderful salon experience for our customers to increase customer retention Handling phone enquiries with etiquette Serving light refreshments to customers and attending...

Roles & ResponsibilitiesEssential Duties and Responsibilities:· Responsible for installation, commissioning, maintenance, and repair of current installed base of XRD & XRF for APAC.· Troubleshoot, diagnose customer problems, and coordinates appropriate corrective action directly.· Conform always to Malvern Panalytical and customer’s safety, cleanliness,...

Our client, one of world's largest financial services institutions is looking for:Customer Service OfficerResponsibilities:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient mannerAbility to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesJob Responsibilities Responsible for handling front office reception and administration duties Greet customers and answer all customers’ enquiries Perform scheduling appointment calendar and sending reminders on appointments to customer Generating and compiling of daily sales reports Perform outlet stock-take and other ad-hoc...

Highlights:Health insuranceDental reimbursementAWS + Performance BonusFriendly environmentMultiple buses to townUpcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality satisfaction.Job Description:Effectively...

Roles & Responsibilities· Respond to customer requests and inquires via phone, email and other sources· Assist corporate clients to register participants to various courses· Provide information on the courses, fee, schedule etc· Send mass mailers, course schedule and promotions to the clients· Handle and resolve feedback, complaints or conflicts·...

Roles & ResponsibilitiesJob Description: Customer Support : Serve as the main point of contact for our customers, handling inbound calls, emails, and messages promptly and professionally. Address customer inquiries, requests, and complaints in a friendly and helpful manner, striving to provide effective solutions and ensure customer satisfaction. Order...

Roles & ResponsibilitiesAs a Customer Service, you'll troubleshoot client issues, schedule project manpower, and track project completion. Your role is pivotal in ensuring efficient project execution, client satisfaction, and timely delivery of services.Job Description:1. Client Interaction: Engage with clients for remote troubleshooting, providing advice...

Roles & ResponsibilitiesResponsibilities• Providing office day to day admin support• Assist the team in communicating with the status of the outstanding tasks• Handling all customer matters• Sending out weekly report• Learning the Singtel system and assisting customer needs and enquiries• Ad hoc duties as assignedRequirement• Minimum...

Roles & ResponsibilitiesHighlights: Health insurance Dental reimbursement AWS + Performance Bonus Friendly environment Multiple buses to town Upcoming Havelock MRT Station (TE16) just outside our officeJob Summary:The Customer Service Officer is an expert in account activities management focusing on delivering excellence to ensure service quality...