Billing Analyst, 7 months contract @ Central
7 days ago
Allegis Global Solutions is the exclusive Contingent HR services provider for one of the world's leading banks.
At Allegis Global Solutions we're proud to be the leader in global talent solutions. We draw upon decades of industry expertise to develop innovative tools, products, processes and strategies focused on outcome. Moreover, we're incredibly proud to have built a culture that empowers our people to make their mark while making deep connections that will last a lifetime. With our passion and culture for talent, we are truly transforming the way the World acquires talent.
Our Client is one of the world's most international banks with over 1,100 branches, offices and outlets in 67 countries. They operate in some of the world's most dynamic markets and have been for over 150 years. More than 90 per cent of their income and profits are derived from Asia, Africa and the Middle East. Their brand promise, Here for good, underlines their distinctive approach.
Responsibilities
- Billing - Monitor and ensure that the monthly billing is complete and accurate.
- Analyze and perform billing adjustments timely and accurately to customer accounts making sure that the proper levels of authorization and documentation are in place.
- Process manual invoices/credit memos and order quotes as requested·
- Review Invoices and conducts variance analysis, with sign off required.
- Coordinate monthly invoice run to ensure accurate and timely customer billings.
- Manage the Customers' Cases in SFDC (ECM) timely and accurate manner to meet all internal SLAs.
- Assist in month end close related tasks.
- Assist in Audits & SOX controls.
- Works closely with cross functional organizations to respond to customer inquiries and resolve potential customer billing issues.
- Resolve and track billing issues as they arise working with the upstream teams to fix root cause problems (e.g. SLA credits, install date discrepancies)
- Acts as First Line Support for approval requests and deal inquiries.
- Project Management - Participate on UATs, projects and ad hoc assignments as needed.
- Implement and document processes and procedures required by SOX.
- Provide input into the on-going development and support of billing systems, processes, and policies System Operational Support
- Drives delivery of continuous process improvement initiatives and implement best practices to achieve operational efficiencies.
- Assist in the training and coaching.
Qualifications
- Bachelor's degree required
- 3+years' experience preferred
- Ability to work independently and self-motivated
- Strong analytical data mindset
- Good communication (both spoken and written) and interpersonal skills
- Proficient in Excel and PowerPoint
Coaching
SFDC
Oracle
Ability To Work Independently
Continuous Process Improvement
Interpersonal Skills
Siebel
Upstream
Variance Analysis
Billing
PowerPoint
Project Management
Authorization
Audits
Excel
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