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Senior Security Analyst
2 months ago
Roles & Responsibilities
Summary
A pivotal role in the APAC Security Operations Center (SOC) responsible for operation, maintenance, and monitoring of Security portfolio. This role performs security event management functions - monitoring, detection, triage of security events and alerts in SIEM and associated monitoring systems.
Provides mentoring, training and escalation support to the Security Analysts. As a Senior SOC Analyst, you will learn how to work with various platforms including SIEM, SOAR, EDR, NDR, CNAPP and UEBA platforms to monitor security events, prioritize alerts, investigate & remediate incidents and how to help our customers by identifying security threats and preventing data breaches.
The Main Responsibilities
Monitor, triage and response to alerts for client security events detected on the various monitoring system. Investigation and resolution of outage or abnormal behavioral scenarios on MSS products. Research and implement customer generated change requests for MSS products. Generate incident cases and escalate to superordinate teams in accordance with time and severity-based SLAs; Perform tasks associated with the installation, turn up and maintenance of Lumen security infrastructure. Manage technical workload and engage Incident Response Analysts and management Inclusive of serving as the technical escalation by the L1 SOC Analyst Perform complex changes within the managed security environment and manage and resolve customer fault and service outage / impairment events. Present as technical expert delivering solutions to clients, internal business and third-party vendors. Develop enhancements to existing solutions, promote creation of new tools, processes and applications such as alert fine-tuning, create, review and/or update of existing SOPs Directly support, train and mentor the Security Analysts. Participate in company sponsored job related activities plus training to further develop your management and technical skills.What We Look For in a Candidate
Minimum 3 years of professional work experience in Information Security with SOC environment; Relevant security certifications (e.g. CompTIA Security+, CISSP, SANS GIAC); Working towards completion or has a BS/BA degree in Computer Science, Information Technology, or related discipline or equivalent experience; Strong understanding of threat landscape and expert analytical skills to define risk, identify potential threats, document and develop action/mitigation plan; A passion for information security and data security; Knowledge/experience with Operating Systems (e.g. Windows Server, CentOS Linux); Knowledge/experience with public Cloud infrastructure providers (e.g. AWS, Azure, GCP) and understanding of cloud concepts like VPC, IAM roles, IaC, Containers and Orchestration, CI/CD, etc; Knowledge/experience of networking (TCP/IP, HTTP, DNS, SMTP, etc) and firewalls (e.g. Fortinet, Cisco, Palo Alto, Checkpoint, Juniper); Working knowledge of Log Management/SIEM (e.g. CrowdStrike, Fortinet, Splunk, Microsoft Sentinel, Google) and Endpoint Detection and Response (CrowdStrike, SentinelOne, Microsoft) and Cloud Security; Good to have programming and scripting skills (e.g. Bash, Python, Perl, Powershell); Exceptional customer service skills with working ITIL experience Detail oriented individuals that work well in a team environment and have a hunger to learn; Strong verbal/written communication and interpersonal skills are required to document and communicate findings, escalate critical incidents, and interact with customers, managers and vendors;