Operations Manager

4 weeks ago

Singapore Ju Eng Home for Senior Citizens Full time
Roles & Responsibilities

Key Responsibilities


1. Operations Oversight:

· Manage and coordinate all aspects of daily operations within the nursing

home, including housekeeping, maintenance, food services, and security.

· Develop and implement operational policies, procedures, and protocols to

ensure smooth workflows and optimal efficiency.

· Monitor key performance indicators (KPIs) related to operations, identifying

areas for improvement, and implementing corrective actions as necessary.


2. Staff Management and Development:

· Supervise and support departmental managers and staff members,

providing guidance, training, and performance feedback.

· Collaborate with HR for recruitment, onboarding, and retention strategies to

maintain a skilled and motivated workforce.

· Foster a positive work culture characterized by teamwork, professionalism,

and continuous improvement.


3. Budgeting and Financial Management:

· Develop and manage the annual operating budget, ensuring fiscal

responsibility and cost-effectiveness in all operational activities.

· Monitor expenses, revenue streams, and financial performance, adjusting as

needed to meet budgetary goals.

· Identify opportunities for revenue generation or cost savings through process

optimization and resource allocation.


4. Quality Assurance and Compliance:

· Ensure compliance with regulatory requirements, accreditation standards, and best practices in eldercare.

· Implement quality assurance programs to monitor and improve service delivery, resident satisfaction, and clinical outcomes.

· Conduct regular audits and inspections to assess compliance with safety, sanitation, and infection control protocols.


5. Resident and Family Engagement:

· Establish and maintain positive relationships with residents and their families, addressing concerns and soliciting feedback to improve services.

· Coordinate social and recreational activities to enhance the resident experience and promote socialization and well-being.

· Collaborate with healthcare providers and community resources to meet the diverse needs of residents, including medical, emotional, and spiritual support.


6. Emergency Preparedness and Risk Management:

· Develop and maintain emergency response plans and procedures to ensure the safety and security of residents, staff, and visitors.

· Conduct regular drills and training exercises to test emergency preparedness and response capabilities.

· Identify and mitigate risks related to facility operations, environmental hazards, and security breaches.


Job Requirements (May differ from the list depending on the candidate’s skills and knowledge. However, must comply with regulatory requirements for licensing purpose.)


1. Knowledge

· Bachelor's degree in Healthcare Administration, Business Management, or related field. Master’s degree preferred.

· Minimum of 5 years of experience in healthcare operations management, preferably in a long-term care or nursing home setting.

· Knowledge of regulatory requirements and best practices in eldercare, particularly in Singapore.


2. Skills

· Strong leadership skills with the ability to motivate and inspire teams to achieve organisational goals.

· Excellent communication, interpersonal, and problem-solving skills.

· Proficiency in budgeting, financial management, and data analysis.


3. Ability

· Ability to prioritize tasks, manage multiple projects, and adapt to changing priorities in a dynamic environment.


4. Others

· This position typically operates in a healthcare facility environment, with regular office hours. However, flexibility in schedule may be required to address operational needs or emergencies.

· Occasional travel within Singapore may be necessary for meetings, trainings, or inspections.

· The Operations Manager may be exposed to stressful situations, including emergencies or conflicts among staff or residents, requiring strong leadership and decision-making skills.




Tell employers what skills you have

Licensing
Data Analysis
Analytical Skills
Quality Assurance
Interpersonal Skills
Infection Control
Operations Management
Emergency Preparedness
Administration
Sanitation
Vendor Management
Emergency Response
Pressure
Audits
Budgeting
Process Optimization
Team Player
Regulatory Requirements
Staff Management
Service Delivery

  • Senior/ Manager, Business Operations

    2 months ago

    Singapore DOCTOR ANYWHERE OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the teamDoctor Anywhere's Operations team is a crucial part of the company. We ensure the day-to-day excellence of our TPA business, virtual and in-person clinical services, resolving operational issues in a timely manner and providing the best customer experience possible. We make sure that our customers remain our top...

  • Operations Admin Executive

    1 week ago

    Singapore A OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Operations Admin Executive to join our pre-opening team.1, Job PurposeThe Operations Admin Executive shall provide operational support to the Restaurant General Manager and Executive Chef2. Principal Accountabilities...

  • Facilities Operations

    4 weeks ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs FAB 10 Facilities Operations Technician, you will be working in the 12-hourly shift rotating between day and night shift. You are required to operate and oversee the safe and proper operation of plant utilities equipment and systems in compliance with specifications, to achieve organization objectives and company goals. Your...

  • Facilities Operations

    4 weeks ago

    Singapore MICRON SEMICONDUCTOR ASIA OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAs FAB 10 Facilities Operations Technician, you will be working in the 12-hourly shift rotating between day and night shift. You are required to operate and oversee the safe and proper operation of plant utilities equipment and systems in compliance with specifications, to achieve organization objectives and company goals. Your...

  • Senior Quality Operations Specialist

    1 week ago

    Singapore ABBVIE OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPurposeSenior Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times. Incumbent is required to observe, document, discuss, monitor and trend, and report quality adverse events related to the manufacturing of the product. Incumbent is...

  • Senior Quality Operations Specialist

    4 weeks ago

    Singapore ABBVIE OPERATIONS SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesPurposeSenior Quality Operations Specialist must assist site management to oversight the quality system execution on the manufacturing and production areas at all times. Incumbent is required to observe, document, discuss, monitor and trend, and report quality adverse events related to the manufacturing of the product. Incumbent is...

  • Treasury Front Office Manager

    1 week ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the CompanyDyson is a global technology company that focuses on innovating and creating solutions for challenges others overlook. We are fueled by continuous improvement and are rapidly expanding our presence across different regions and sectors.We are seeking a Treasury Front Office Manager to join our international Treasury...

  • Treasury Front Office Manager

    4 weeks ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations...

  • Treasury Front Office Manager

    1 month ago

    Singapore DYSON OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesAbout usDyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations...

  • Summer Associate

    1 week ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    This will encompass gaining exposure to the different phases of originating and executing upon investment opportunities and may potentially include involvement in portfolio management or an exit process.During the 8-10-week placement, you will spend time in Asia and travel, restrictions permitting, to the Actis Head Office in London giving you the...

  • Lease Program Manager

    4 weeks ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewMicrosoft Cloud Operations + Innovation (CO+I) is the engine that powers Microsoft's cloud services and our team is focused on delivering high quality infrastructure to support cloud operations. As Microsoft’s Cloud business continues to mature, our infrastructure expansion accelerates, and Data Centers are central to this...

  • Assistant Director of Food

    1 week ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    SCOPEThe Assistant Director of Food & Beverage should contribute to and support Kempinski's vision of becoming the undisputed leader in the hospitality industry, making our food & beverage offer a key differentiating factor for the Kempinski brand. The incumbent must grow into the position of Food & Beverage Head of Department.OVERALL OBJECTIVES Ensure that...

  • Associate - Real Estate

    1 week ago

    Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full time

    Actis is a leading global investor in sustainable infrastructure. We deliver consistent, competitive returns, responsibly, through insights gained from trusted relationships, local knowledge and deep sector expertise. Founded in 2004, we have an unparalleled heritage in growth markets, set within a culture of active ownership. We have raised US$25bn since...

  • Assistant Resturant Manager

    1 week ago

    Singapore A OPERATIONS PTE. LTD. Full time

    SUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.The Assistant Restaurant Manager is responsible for:Assisting the Restaurant Manager in all the Restaurant Operations Managing the daily operations of the...

  • Senior E2E Program Manager

    4 weeks ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewCloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to...

  • Senior E2E Program Manager

    4 weeks ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewCloud Operations + Innovation (CO+I) is the team behind one of the world’s largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft’s “Cloud First” mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to...

  • Senior E2E Program Manager

    1 week ago

    Singapore MICROSOFT OPERATIONS PTE LTD Full time

    Roles & ResponsibilitiesOverviewCloud Operations + Innovation (CO+I) is the team behind one of the world's largest Cloud Infrastructures, responsible for powering all Microsoft online Products and Services as well as powering Microsoft's "Cloud First" mission. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and...

  • Assistant Restaurant Manager

    4 weeks ago

    Singapore A.SUNSET OPERATIONS PTE. LTD. Full time

    Roles & ResponsibilitiesSUSHISAMBA Singapore, a renowned fusion restaurant blending Japanese, Brazilian, and Peruvian flavors, is seeking an experienced and dynamic Assistant Restaurant Manager to join our pre-opening team.Job PurposeThe Assistant Restaurant Manager is responsible for: Assisting the Restaurant Manager in all the Restaurant Operations ...

  • Finance Director

    1 month ago

    Singapore PROCTER & GAMBLE INTERNATIONAL OPERATIONS SA SINGAPORE BRANCH Full time

    Roles & ResponsibilitiesAs a Global Operational Insights professional at Procter & Gamble, you will be part of a high-performing team that drives the strategic planning, operational excellence, and project management efforts within the product supply function. In this role, you will lead critical initiatives, provide strategic insights, and drive innovation...

  • Compliance Manager

    1 week ago

    Singapore CHINA UNICOM (SINGAPORE) OPERATIONS PTE. LTD. Full time

    Main Roles and Responsibilities:1) Take the lead in promoting the management and control of high-quality development in the region;2) Cooperate with the Legal Department and the Corporate Development Department of the headquarter to fulfill compliance due-diligence per regional company compliance management standards (including license management);3)...