Assistant Executive Housekeeper

1 month ago


Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Roles & Responsibilities

  1. Develop operations plans for the department
  2. Review manpower allocation for work assignments
  3. Implement operating procedures & service standards for housekeeping operations
  4. Manage service recovery for escalated guests' concerns & feedback
  5. Analyse service quality of housekeeping operations for continuous improvement
  6. Review systems & processes for workflow & productivity improvement
  7. Operationalise compliance management on hygiene & workplace safety & health requirements
  8. Manage loss & risk prevention policies & procedures to minimise loss & risk in business operations
  9. Review housekeeping reports to monitor & report departmental performance
  10. Support budget forecasting processes for the department

Tell employers what skills you have

Front Office
Forecasting
Leadership
Restaurants
Quality Assurance
Housekeeping
Workplace Safety
Inventory
VIP
Property
Service Recovery
Productivity Improvement
Compliance
Furniture
Prevention
Hospitality

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