Front Desk Officer

1 month ago


Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Roles & Responsibilities

A World of Opportunities Awaits

Company Name: Dusit Thani Laguna Singapore

Job Title: Front Desk Officer


JOB DESCRIPTION

Reporting to the Duty Manager, the Front Desk Officer is responsible for the overall care and service for guests throughout their stay. Greet and meet and assist guest upon the arrival and escort to their rooms. Assists and follows up guests’ requests and inquiries. Provide information and service based on the hotel standards and policies.

  • Assists in maximizing room sales and revenue
  • Prepares for guest arrivals and departures
  • Shows the room features and facilities to guests
  • Assists and follows up guests’ requests and inquiries, ensuring prompt delivery of mails and messages
  • Recommends F&B outlets and entertainments in the hotel to guests
  • Provides information, directions and service based on the hotel standards and policies.

JOB REQUIREMENTS

  • Minimum education of Bachelor degree in Hotel Management or relevant degree
  • Minimum of 1 years in Reception or Guest Service experience will be a strong plus
  • Have good English communication skills both in written and spoken
  • Pleasant personality with good communication and interpersonal skills

BENEFITS

  • Company Transport pick-up/drop-off point: near Simei MRT
  • Uniform Provided, Duty Meals, F&B Discount, Dental, and Medical
  • Global Hotel Stay Discount, Learning & Development Opportunities, Staff Recognition Award

*Only shortlisted candidates will be notified.



Tell employers what skills you have

Microsoft Excel
Housekeeping
Interpersonal Skills
VIP
Administration
Cantonese
Communication Skills
Team Player
Customer Service
Screening
Hotel Management
LinkedIn
Customer Services
Able To Work Independently
Hospitality
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