Admin/Customer Service Officer

3 weeks ago


Singapore PROMAT BUILDING SYSTEM PTE LTD Full time
Roles & Responsibilities

Responsibilities

  • Provide administrative support to Sales and Techinical Teams
  • Maintain up to-date customer & mass media database, order processing records & proper filing of documents.
  • Attend incoming calls, banking and arrange courier service for parcels
  • Upkeeping of office premise
  • Assist to verify documents prior to submission of documents to SSC
  • Assist to prepare non-sales works order, logistic arrangement for technical related requests & promotional samples

Site Audit Services

  • Billing of all site audit services – Proforma Invoice and Tax invoice
  • Assist in the creation of new SAP customer account
  • Assist to liaise with customers for the collection of certificates
  • Maintain up-to-date PASS Statement & Inspection Record
  • Send monthly PASS Statement to PASS Holders
  • Ad-hoc Master Data maintenance
  • Upkeeping contractors, architects and consultants databases

Order Processing (PBS)

  • Assist to verify purchase order price against quotation
  • Process orders through SAP software system.
  • Liaise with factories and transport/courier vendors for goods deliveries.
  • Liaise with customers to manage required Estimated Time for Arrival (ETA) to actual ETA.
  • Prepare & organize all shipping documents, shipping marks, et., as required for the orders.
  • Maintain up-to-date the order processing record for easy offline tracking and analysis
  • Digital filing of all documents relating to the purchase and sales order.
  • Ad-hoc Master Data maintenance.

Requirement

  • Possess minimum ITE Higher Nitec. Entry level candidates or applicants with some working experience in customer service and office administrative work.
  • Be customer oriented
  • Able to manage all customer service and general office administration responsibilities independently and proactively
  • Good command of English in both, written and spoken. Other Language skills will be an added advantage.
  • Proficient in computer knowledge especially MS Excel.

Knowledge in SAP added advantage

  • Able to work under minimal supervision, independently without compromising as a team player
  • possess a positive attitude
  • Able to adapt in a dynamic & fast changing environment



Tell employers what skills you have

Microsoft Office
Administrative Work
Inventory
Data Entry
Office Administration
SAP
Communication Skills
Customer Oriented
Administrative Support
Banking
Excel
Team Player
Customer Service
Databases
Shipping
Able To Work Independently
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