High Performance

Roles & Responsibilities

Job Description

The High Performance & Pathway Manager is responsible for operationalizing SBSA's key programs and initiatives, including overseeing all accounts and bookkeeping tasks alongside the Admin Executive. This role focuses on ensuring that financial documentation for donations, sponsorships, and events is accurately maintained. Additionally, the Manager leads the execution of high-performance and pathway programs, technical capability and coaching development, event management, and facility operations.

Reporting Structure

This position reports directly to the General Manager and works closely with other key stakeholders.

Key Responsibilities

1. Leadership

• The Manager plays a critical role in translating strategic objectives into operational execution, with a particular focus on High Performance (HPE), Pathway Development, and HQ Operations.
• Lead the day-to-day operations of HQ, ensuring that the SOPs and policies developed by the GM are implemented efficiently.
• Provide leadership to the HQ team by ensuring that administrative, financial, and operational tasks are completed on time and according to the standards set.
• Act as a key leader in decision-making on daily operational matters and provide solutions to any roadblocks that arise.
• Lead the coordination of High Performance and Pathway Development programs
• Oversee the logistical execution of training schedules, competitions, and developmental programs, ensuring that SBSA's strategic vision is realized in practice.
• Provide leadership to coaches and technical staff, ensuring that they have the resources and support needed to meet performance targets.
• Take initiative in identifying gaps in program execution and propose solutions to the General Manager
• Provide guidance and mentorship to the Admin Executive, promoting their professional growth and encouraging them to take ownership of their tasks.
• Ensure the Admin Executive understands their role in supporting both operational and strategic objectives.

2. HQ Management

• Assist the General Manager in rolling out Policies and Standard Operating Procedures (SOPs) across the organization.
• Ensure adherence to the SOPs in daily operations, overseeing administrative, financial, and operational processes to ensure they meet the standards set.
• Act as the main point of contact for staff on the implementation of these policies, providing guidance and making sure they are followed consistently.
• Identify any issues or inefficiencies in the execution of SOPs and suggest improvements or adjustments to the General Manager.
• Support the General Manager in coordinating regular reviews of SOPs to ensure they remain relevant and effective.

3. Finance and Regulatory Compliance & Reporting

• Assist with generating receipts and invoices, documenting donations and sponsorships, and ensuring that financial materials are correctly prepared for the accountant.
• Ensure proper financial tracking and reporting for each high performance team and event via the Event Management Statement (EMS), a P&L document.

4. High Performance

• Coordinate all logistics and operations for national teams, including training schedules, competition plans, and budget management.
• Support coaches, athletes, and technical staff to ensureprograms run effectively and in line with performance goals.
• Track team performances and ensure regular reports are provide to the General Manager and Board.
• Assume the role of Team Manager for overseas training and competitions as required.

5. Pathway Development

• Oversee the daily operations of youth academies and learn-to-play programs, managing schedules, registration, and communication with stakeholders.
• Work with coaches and support staff to facilitate the smooth running of programs and identify emerging talent.

6. Event Management

• Plan and execute all operational elements of national and local events, including securing venues, managing logistics, and coordinating volunteers.
• Ensure all events are delivered on time and meet the strategic goals of the association.
• Prepare and manage the Event Management Statement (EMS) for each event, including pre-event and post-event financial reporting, ensuring these are submitted for council approval.

7. Facilities (Jurong Softball Field)

• Ensure that the general cleanliness of the facilities, including the two diamonds, batting cage, and irrigation system, is maintained.
• Coordinate and manage the grass cutting for the synthetic (artificial grass) and skinned diamonds, ensuring the field remains in playable condition.
• Oversee the maintenance of the skinned diamond, including regular raking and surface management to ensure safe and optimal playing conditions.
• Supervise the daily management of the 4-lane batting cage, ensuring that equipment is in working order and the area is clean and organized for use.
• Oversee the scheduling of national teams and public bookings
• Oversee the electrical systems on-site (e.g., lighting, irrigation controls), ensuring that any issues are addressed swiftly by coordinating with external technicians or in-house resources.
• Conduct regular inspections of the facilities to identify any maintenance needs and ensure that the irrigation system is functioning correctly.
• Work with the High Performance & Pathway Executive to delegate daily tasks such as cleanliness, maintenance schedules, and minor repairs.

8. Capability and Coach Development

• Oversee the operational implementation of programs for the development of officiating (umpires and scorers), volunteers, and other capability development.
• Manage the recruitment, training, and certification of umpires and scorers, ensuring that there are regular opportunities for professional development and that standards are upheld.
• Coordinate the training and development of volunteers, ensuring that roles are clearly defined, and volunteers are engaged and supported in their contributions to SBSA events.
• Develop and maintain a pool of capable volunteers, ensuring that there are ongoing recruitment and engagement activities.
• Lead the operational aspects of SG-Coach Curriculum Development, working closely with subject matter experts to ensure the course material is comprehensive and aligned with SportSG's coaching framework.
• Plan and manage the logistics of certification courses and coaching workshops, including scheduling, securing venues, and managing course registrations.
• Ensure that all workshops and courses are staffed with qualified instructors and meet the standards set by the General Manager.

9. Fundraising

• Work closely with the GM to execute fundraising events such as charity events and donor engagement programs
• Work closely with the GM on the sponsorship acquisition efforts by identifying potential sponsors and assisting in proposal development
• Support the development of alternative revenue streams, such as paid clinics, merchandise sales, and corporate partnerships

This job description is not to be regarded as exclusive or exhaustive and you will be working hand-in-hand with the General Manager and High Performance & Pathway Executive on the portfolios. It is intended to serve as a synopsis of the scope of work and shall be amended accordingly, based upon the changing needs of the organization needs.

Requirements

• Relevant tertiary qualification – at least a Diploma certificate in Sports Science, Sports Management or similar
• Excellent written and verbal communication skills with the ability to engage with diverse stakeholders
• Strong organisational and time management skills, with the ability to work independently and under minimal supervision
• Prefer at least 3 years of relevant working experience (Prior experience in NSA will be an advantage).
• Strong interpersonal skills with a collaborative and resourceful approach to problem-solving
• A team player who is resourceful, adaptable and able to perform key tasks under assigned timelines
• Able to travel overseas and to the National Training Centre when required
• Ability to work evenings and weekends as required for competitions and events
• Have a passion for sports

This is a full-time position that requires extended hours and weekend work at times. Flexible work arrangements would be made if necessary.

Tell employers what skills you have

Athlete Development
Leadership
Interpersonal Skill
Microsoft Office
Budget Management
Ability To Work Independently
Highly Adaptable
Event Management
Mentorship
Time Management
Facility Maintenance
Team Player
Sports Management

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