Operations Executive

4 weeks ago


Singapore H PLUS SOLUTIONS PTE. LTD. Full time
Roles & Responsibilities

The Operations Executive (Cleaning / Facility Services) assists with managing cleaning / facility services operation duties as directed by the manager. This includes managing resources, work procedures, service contracts, and work incidents. They are also required to implement and recommend operation plans to improve the organisation's work processes and service quality.

They work in an office and on sites when necessary. As part of their operational duties, they are expected to communicate with relevant stakeholders and clients.

They are organised, responsive, approachable, able to multi-task and capable of interacting with stakeholders.

Job function:

  • Manage cleaning / other services
    • Assist in budget planning for operations.
    • Coordinate with supervisor, team, and client to ensure quality service delivery.
    • Review daily job reports for submission to management.
    • Assist in developing and reviewing operation plans to improve work procedures and quality service delivery.
    • Compile and analyse relevant data to propose recommendations for cleaning process improvement.
    • Ensure cleaning teams adhere to safety measures during cleaning operations and perform high quality standards for clients.
  • Manage Incidents
    • Guide teams to respond to major incidents and emergencies.
    • Report and update on major incidents and emergencies to the management.
  • Manage inventory, equipment and maintenance schedule
    • Maintain stock of supplies of materials and equipment.
    • Identify and recommend suitable equipment and/or technologies to improve cleaning operations.
    • Allocate equipment and/or technologies and supplies to project sites.
    • Implement maintenance schedules for tools and equipment.
  • Managing Teams
    • Facilitate effective work processes.
    • Facilitate the capability development of staff.
    • Facilitate planning of work schedules and deployment of manpower.
  • Managing Contracts.
    • Interpret tender specifications and prepare quotations for cleaning operations.
    • Report potential risks on contractual changes to the management.
    • Assist in resolving existing contract conflicts.
    • Raise requests for purchases as required within agreed limits.
    • Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
    • Assist in negotiating terms, conditions and pricing and ensure they are accurately executed and satisfied.

Ad hoc duties may be required on an as-needed basis.

Requirements:

  • At least 2-3 years' experience in cleaning/ facilities management industries.
  • Proficient in Microsoft Office (Word, Excel, Outlook).
  • IT savvy will be an advantage
  • Must be well-groomed.
  • Excellent interpersonal and communications skills.
  • Excellent time management.
  • Strong leadership and problem-solving skills, able to work well both independently and in a team.
  • Diploma holder is an advantage but not a must
  • Class 3 Driving License is an Advantage / preferred
  • 5.5 days work week, but may need to be stand by on some weekends (only if/ when necessary)

Office location is in Central area (near to Aljunied and Mattar MRT). Interested applicant please send in your Resume indicating your availability and last drawn salary to HIRE@HPLUS.COM.SG or send whatsapp to 9725 3885 for enquiries.

Tell employers what skills you have

Outlook
Cleaning
Leadership
Able To Multitask
Microsoft Office
Process Improvement
Housekeeping
Inventory
cleaning lines
Approachable
Driving License
Carpet Cleaning
Class 3 Driving License
Time Management
Excel
Pricing
Training Staff
Service Delivery
Facilities Management
Hospitality
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