F&B Guest Experience Lead
3 months ago
Responsibilities
- Create memorable experience for guest during special occasions
- Ability to create and articulate the menu to the guest
- Host and engage the guest while serving food and beverage
- Ensure guest’s food and beverage are served promptly in accordance to their orders
- Provide suggestion to guest for wine pairing and decanting of the wine
- Process the food orders and operating a cash register, replenishment of stocks, polishing the cutleries and completing other assigned tasks
- Interact with guests; provide warm and memorable guest experience, ensure all guests receive prompt and excellent standard of service
Requirements
- GCE O Level
- Min 2 year experience in Supervisory level in Hotel or fine dining restaurants
- Good interpersonal and communication skills with cheerful personality
Tell employers what skills you have
Property Management
Restaurants
Customer Experience
Financial Management
Interpersonal Skills
Wine Pairing
Exceptional Customer Service
Customer Care
Fine Dining
Restaurant Management
Wine
Communication Skills
Customer Satisfaction
Team Player
Decision Making
Service Excellence
Customer Service Experience
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