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Airfreight Operations Officer

4 weeks ago

Singapore NNR GLOBAL LOGISTICS (S) PTE. LTD. Full time
Roles & Responsibilities

Responsibilities for Export Operations Officer

  • Ensure effective export operation service to customers for air export business
  • Assigning of direct/console shipment for execution of AWB
  • Ensure on-time transfer of shipments to respective airline terminals
  • Work closely with customer service export staff and liaise with transport service providers on export operations issues
  • Ensure close follow-up on non-confirming export cargo and services
  • Monitoring and reporting unsatisfactory service level from transport service providers to Export Manager
  • Collating the submission of monthly shipment discrepancy report
  • Ensure close and prompt action on customers’ shipment arrangements and requirements.
  • Co-ordinating and liaising closely with Airlines, Departments, Overseas Agents, Offices and Service Providers on shipment movement.
  • Continuously seek alternative solutions or value-add processes to enhance the ongoing services to the Customers.
  • Preparing Standard Operating Procedures (SOPs) and Service Reports according to Customer’s shipment processes and requirements.
  • Ensure Work processes on Customer’s shipment handling requirements are administered and kept up to date.

Requirements

  • GCE ‘N’ / ‘O’ Level, NITEC / Higher NITEC / Diploma holders
  • PC literate/ IT Savvy
  • Training will be provided for those without experience
  • Possess good customer service attitude and skills
  • Good communication skills (verbal and written)
  • Attentive to details and having the ability to find solutions to work matters
  • Those with airfreight work experience will be an added advantage
  • Those who are able to start work with short notice preferred
  • Office location at Changi Airfreight Centre (near Changi beach)
  • Accessible by Bus nos. 9 (from Bedok), 19 (from Tampines), 89 (from Hougang).
  • Candidates may also send their applications to huzaifa_khalid@nnrsin.com.sg

Tell employers what skills you have

Front Office
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Logistics
Administration
Securities
logistics & warehousing
Good Communication Skills
Freight
Team Player
daily operations
Customer Service
Shipping

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