cafe supervisor

3 days ago


Singapore SG UPAY TECHNOLOGY DEVELOPMENT PTE. LTD. Full time
Roles & Responsibilities

Job Summary

We are looking for a dedicated and motivated Café Supervisor to oversee daily operations, ensure excellent customer service, The ideal candidate is passionate about team development, inclusive employment

Key Responsibilities

Operations & Customer Experience

Supervise daily café operations, ensuring efficiency and adherence to SOPs.
Deliver high standards of customer service and product quality.
Maintain cleanliness and hygiene standards in accordance with food safety regulations.
Handle customer feedback and resolve any issues professionally.
Manage inventory, stock ordering, and cost control.
Ensure proper cash handling and POS system accuracy.

Support event planning and execution, including cafe catering services.
Work with the management team to implement community engagement initiatives.
Requirements

Prior experience in the F&B industry, preferably in a leadership or supervisory role.
Passionate about specialty coffee and social impact.
Strong leadership, communication, and problem-solving skills.
Ability to train and mentor individuals with varying learning needs.
Basic knowledge of inventory management and cash handling.
Food hygiene certification is compulsory.

Tell employers what skills you have

Product Knowledge
Coaching
Leadership
Ingredients
Able To Multitask
Food Safety
Customer Experience
Inventory
Team Development
Inventory Management
Event Planning
Customer Service
Scheduling
Catering
Cost Control
Hospitality
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