Director, Group Strategic Cost Analytics and Intelligence

Roles & Responsibilities

JOB SUMMARY

• Standard Chartered is a leading international bank operating in some of the most dynamic markets in the world, in Asia, Africa and the Middle East
• This role will be part of the team which holds complete ownership for reporting, analytics as well as commercial aspects with respect to the WRB cost base covering core Retail, Private and Business Banking.

We are seeking a detail-oriented and strategic Business Analyst to join our team. The ideal candidate will:

i) analyse business needs or trends

ii) help drive cost analytics to enable business with effective decision-making

iii) track the impact of strategic action to ensure that the execution is attaining the required goals

iv) partner with finance leadership and business to implement solutions that enhance operational efficiency within our banking operations.

• The incumbent will be responsible to support some of the key business/ finance stakeholders, own some assigned cost lines, process / agenda towards BAU and project engagement. It will require strong self-starting & hands-on skills, analytical mindset, innovation and willingness to work with limited direct supervision. There is an expectation that the selected individual will have the potential to raise the bar on performance by setting high quality cost analytics standard in supporting demanding senior stakeholders.
• The successful candidate needs to develop a strong understanding of WRB's cost dynamics, drivers and trends impacting the business, as well as the opportunity to influence strategic decision making. The role suits an individual with strong analytical, problem solving & change management skills with experience of driving change within large multinational company. This role also requires collaboration with various departments to gather requirements, conduct data analysis and support decision making processes.

RESPONSIBILITIES

• The role reports to the Global Head, WRB Cost management and key responsibilities include the following:
• Build sharp cost analytics and bring required visibility/ modelling to help business take appropriate business decisions
• SPOC from WRB cost management team to any new modelling required for scenario analysis for developing strategy
• Impact analysis of Marketing campaign in partnership with marketing team
• Tracking frontline RM/Sales leverage, productivity, and campaign benefit in partnership with segment / proposition teams
• Unit cost analysis for product/segment to benchmark per unit profitability and create benchmark to identify area of opportunity and help product/segment teams to devise right strategies for profitability.
• Analyse operation service / onboarding volumes including source of origination e.g., through service requests from branches and establish benefit impact of automation projects
• Product / Segment related client level cost analytics
• Conduct competitor analysis around cost management and stay updated on industry trends to identify opportunities / best practice

Processes

• Responsible for the delivery of Cost Analytics processes (includes setting up appropriate databases and generating inferences out of the analytics built) for the business
• Ensure appropriate governance is in place

People & Talent

• Set the right example and build the appropriate culture and values in the team. Set appropriate tone and expectations from team members and work in collaboration with risk and control partners
• Coach junior team members and partner with GFS colleagues to help align the team's objective/ vision
• Help drive the "finance culture", "people and process" and "be the change agenda"

Risk Management

• Ability to interpret the Group's financial information, identify key issues based on this information and put in place appropriate controls and measures

Governance

• Awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role
• Own the assigned processes and its governance

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
• Lead the Group WRB Cost team to achieve the outcomes set out in the Bank's Conduct Principles

Key Stakeholders

• Executive Director, WRB Cost Management
• Head of WRB Performance Management & Cost
• Regional CFO
• Global Segment and Product CFOs
• Group / Regional product and segment Heads
• Functions and Technology finance team
• Country Business finance head

Other Responsibilities

• Embed Here for good and Group's brand and values in WRB Business Finance , Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures .
• Embed here for Good, Group's brand and values in performance and cost management team
• Perform other responsibilities assigned under group and functional policies and procedures

Our Ideal Candidate

• 10+ years experience in the financial services space with strong P&L, data analytics or cost management experience
• Degree qualified in accountancy with relevant accounting qualification (such as CIMA / ACCA)
• Strong analytical skills and proficiency in data analysis tools (e.g. excel, SQL, Python)
• Experience of dealing directly with senior management within a large multinational organisation, preferably Financial Institution
• Proven ability to drive change, strong team working and networking capability, success of role is reliant on ability to work with many different teams effectively
• Strong verbal and written communication skills, clear, concise and at appropriate levels of details to tailor to different audiences and purposes
• Ability to work in fast-paced environment, multitask and respond in short timeframes
• High level of numeracy and detailed oriented
• Ability to demonstrate the Bank's values in achieving objectives

Role Specific Technical Competencies

• Cost Management
• P&L Management
• Data Analytics
• Financial Modelling
• Stakeholder Management

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Tell employers what skills you have

Numeracy
Charter
Assertive
Dynamics
Cost Management
Risk Management
Life Insurance
Financial Modelling
Advocate
Analytical Problem Solving
Mental Health
Banking
Finance
Wellbeing
Business Analyst
Senior Stakeholder Management
Retirement
Oral & Written Communication Skills
Africa

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