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Outsourcing Manager

1 month ago


Singapore ALPSOFT TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:
  • Identify, evaluate, and manage outsourcing vendors to ensure service quality and cost efficiency.
  • Negotiate contracts, service level agreements (SLAs), and monitor vendor performance.
  • Oversee outsourced operations, ensuring compliance with company policies and industry regulations.
  • Optimize processes to improve efficiency and drive cost savings.
  • Act as a liaison between internal teams and external vendors, resolving operational issues.

Requirements:

  • Bachelor’s degree in Business, or a related field.
  • 5-8 years of experience in outsourcing, vendor management, or procurement.
  • Strong negotiation, contract management, and stakeholder communication skills.
  • Experience in SLA monitoring, compliance, and cost control.
  • Experience in IT outsourcing, BPO, or shared services management.

Tell employers what skills you have

Archiving
Technology Management
Outsourcing
Contract Management
Transparency
Service Level
Geography
Vendor Management
System Design
Compliance
Problem Management
Application Support
Diplomacy
Cost Control
BPO