Marketing & CRM Executive #HMS

4 days ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities


Marketing & CRM Executive
Location: Redhill
Salary Range: $3,500 - $4,500/month
Working Hours: 8:30 AM to 6:00 PM

Key Responsibilities:

Marketing & CRM:

  • Be the data custodian for the brand, managing customer and prospect databases, ensuring data quality, and monitoring behavior trends.
  • Provide timely reports, analysis, and recommendations based on CRM data.
  • Promote proper data input practices across the team.
  • Monitor, analyze, and report on sales funnel performance, service throughput, and retail campaign ROI.
  • Utilize Salesforce, Marketing Cloud, and automation tools to create data-driven reports and market relevant products to customers.
  • Develop and implement CRM strategies to enhance the customer experience, fostering brand loyalty and advocacy.

Customer Loyalty:

  • Devise and promote a compelling value proposition for customer retention by highlighting aftersales services and benefits at key touchpoints.
  • Set up automated communications tailored to customer segments and lifecycle touchpoints.
  • Design and manage a member engagement plan offering exclusive benefits, rewards, and giveaways to foster a strong community connection.


How to Apply: Send your resume to: jocelynchan@recruitexpress.com.sg Telegram: @jocelynchan


Jocelyn Chan Consultant | Recruit Express Pte Ltd EA License No: 99C4599 | Personnel EA License No: R1331820


Tell employers what skills you have

CRM
Customer Retention
Customer Relationship
Sales
Microsoft Excel
Aftersales
Customer Experience
Customer Relationship Management CRM
Customer Loyalty
Automation Tools
Throughput
Data Quality
Marketing
Advocacy
Microsoft Word
Databases

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