After Sales Executive

4 weeks ago


Singapore YANMAR ASIA (SINGAPORE) CORPORATION PTE LTD Full time
Roles & Responsibilities

· Process order received from distributors/customers including order entry into RPMS system, issue D/O, etc

· Process back orders to HQ

· Process manual purchase orders and shipping instructions to other vendors like YEU, YA, Amman, Brazil, etc

· Coordinate shipments with warehouse department, shipping department and HQ

· Prepare certificates required for shipments

· Liaise with Accounting Department on payments to be made to HQ and vendors

· Follow up on all outstanding payment from distributors/customers

· Investigate claims made by distributors for any shortages, mis-supply, defective parts, etc

· Issue credit note upon receiving approval from superior on the claims received

· Assist with the handling of incoming telephone calls

· Prepare orders and sales reports and graphs where necessary


Tell employers what skills you have

Customer Service Oriented
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Customer Relationships
Administration
Data Entry
Adaptability
After Sales Support
Good Communication Skills
Freight
Customer Satisfaction
Team Player
Customer Service
Customer Orientation
Shipping
Able To Work Independently
Hospitality
Customer Service Experience

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