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SHOP SALES EXECUTIVE

1 month ago

Singapore C1EA PTE. LTD. Full time
Roles & Responsibilities

Duties and Responsibilities

· Understand customer needs and offer solutions and support

· Organize and coordinate sales representatives schedules

· Research potential leads from business directories, web searches, or digital resources

· Recruit, hire, and train new sales representatives

· Receive and report on all sales leads

· Supervise sales representatives and assistants

· Answer potential customer questions and follow-up call questions

· Work with sales team when closing sales

· Track weekly, monthly, and quarterly performance and sales metrics

· Meet all sales quotas and goals

· Assist sales representatives and team to meet and exceed goals

· Able to work for long working hours

· Able to work in non aircon environment

Able to work night shift

Able to carry heavy loads of 50kg

Shop Sales Executive Requirements and Qualifications

· Two (2) years’ previous experience in customer support, client services, sales, or a related field

· Demonstrated and proven sales results

· Basic computer skills and experience with tracking and recording call information, filing documents, or updating customer profiles/accounts; may include entering and tracking merchandise, scheduling with Microsoft Office Suite or similar software

· Focused on customer service

· Excellent verbal and written communication skills

· Persuasive and goal-oriented

· In-depth understanding of company services and its position in the market

· Excellent customer care and focus; ability to assess customers’ needs and provide correct answer, path, troubleshooting, or method for a positive customer experience

· Ability to multitask, prioritize, and manage time efficiently

· High School and above education


Tell employers what skills you have

Negotiation
Ability to Multitask
Sales
Troubleshooting
Microsoft Office
Microsoft Excel
Customer Experience
Customer Support
Cold Calling
Customer Care
Selling
Team Player
Customer Service
Business Development
Scheduling