Java Application Support Engineer

2 weeks ago


Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Job Title: Java Application Support Engineer (L2 - L3 Support)

We are hiring under Recruit Express headcount, and you will be deployed to:

Location: CBD

Pay: $5500- $6500

Duration: 1-year contract

Working Hours: Hybrid Work Mode

Job Summary: The Application Support Engineer will be responsible for providing high-quality technical support for our software applications. This role requires a strong understanding of Java development, excellent problem-solving skills, and the ability to work collaboratively with cross-functional teams.

Key Responsibilities:

Application Support:

  • Provide second and third-level support for Java-based applications.
  • Diagnose and resolve technical issues in a timely and efficient manner.
  • Monitor application performance and ensure system availability and reliability. Tools usage and scripting would be added advantage.

Troubleshooting:

  • Analyze, identify, and resolve complex software issues.
  • Debug and troubleshoot Java code to fix defects and performance issues.
  • Utilize logs, monitoring tools, and other diagnostic methods to identify root causes.

Collaboration:

  • Work closely with development teams to understand application functionalities and dependencies.
  • Collaborate with cross-functional teams, including QA, DevOps, and Product Management, to resolve issues and improve applications.
  • Communicate effectively with customers and stakeholders to provide updates and resolutions.

Development and Maintenance:

  • Participate in the development and deployment of application updates and enhancements.
  • Write and maintain documentation for application support processes and procedures.
  • Contribute to continuous improvement initiatives to enhance application support and performance.

Incident and Problem Management:

  • Manage and prioritize incident tickets and service requests.
  • Escalate critical issues to appropriate teams and ensure timely resolution.
  • Conduct root cause analysis and provide recommendations for preventing future incidents.

Qualifications:

  • Education: Bachelor's degree in computer science, Information Technology, or a related field.
  • Experience: Minimum of 5 years of experience in Java development and application support.
  • Technical Skills:
  1. Proficiency in Java and Java EE technologies.
  2. Understanding of web technologies (HTML, CSS, JavaScript) and frameworks (Spring, Hibernate).
  3. Experience with databases (SQL, Oracle, MySQL) and writing complex queries.
  4. Familiarity with version control systems (Git, SVN).
  5. Knowledge of application servers (Tomcat, JBoss, WebLogic) would be advantage.
  6. Experience with monitoring tools and logging frameworks.

Interested applicants, please Email,

Fabian Ling Tuong Liing

Email Address: fabianling@recruitexpress.com.sg

Outsourcing Team

Recruit Express Pte Ltd

EA Licence No: 99C4599

We regret that only shortlisted candidates will be contacted.

Tell employers what skills you have

Troubleshooting
Oracle
HTML
Application Servers
MySQL
Root Cause Analysis
Scripting
JavaScript
Information Technology
Tomcat
Problem Management
Application Support
Java
Hibernate
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