ServiceNow Consultant
5 days ago
Key Responsibilities :
· Strong functional knowledge and implementation experience of ITSM , ITOM (CMDB, Discovery, Event management),ITAM, GRC modules.
· Design, develop, and implement custom ServiceNow applications and solutions.
· Develop and configure ServiceNow modules such as Incident, Problem, Change, Service Catalog, Knowledge Management, and CMDB.
· Create and manage workflows, UI policies, business rules, UI actions, and client scripts.
· Experience with Java Script, Flow Designer, Orderguide.
· Integrate ServiceNow with external systems via APIs, web services, and other technologies.
· Perform day-to-day administration of the ServiceNow platform, including upgrades, patching, and system maintenance.
· Troubleshoot and resolve issues related to the ServiceNow platform.
· Work closely with business stakeholders to gather and analyze requirements.
· Collaborate with cross-functional teams to ensure seamless integration of ServiceNow with other enterprise systems.
· Implement ServiceNow best practices for development and administration.
· Maintain comprehensive documentation for system configurations, processes, and procedures.
· Strong communication and interpersonal skills.
Educational Qualification Bachelor’s Degree in Computer Science, Information Technology or related field
Experience Min : 8 years of ServiceNow IT experience.
Tell employers what skills you have
Designer
IT Service Management
Web Services
CSS
Interpersonal Skills
HTML
SOAP
Knowledge Management
JavaScript
UI
Administration
Information Technology
Event Management
ITIL
ServiceNow
Java
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