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UX Researcher

1 month ago

Singapur, Singapore USER EXPERIENCE RESEARCHERS PTE. LTD. Full time
Roles & Responsibilities

Job Responsibilities

  • Proactively identify generative user research projects within your stage groups. Work collaboratively with Product Managers to execute research projects.
  • Divide your time across strategic research, problem validation, and solution validation.
  • Guide, and where necessary train, Product Designers in how to undertake evaluative research projects and in how to create strategic deliverables (such as journey maps, storyboards, competitive analyses, and personas).
  • Form a working understanding of the technology and features of the stage groups to which you are assigned, and have working knowledge of the end-to-end GitLab product.
  • Evangelize research. Share user insights with the broader organization and externally in creative ways to increase empathy.
  • Lead strategic user research initiatives that span multiple stage groups (and possibly the entire product).
  • Mentor UX Researchers, both inside and outside of your stage groups.
  • Actively contribute to UX Research processes, documentation, and repositories.
  • Work collaboratively with Clients and Product Managers to execute research projects.
  • Interview potential UX candidates.
  • Facilitate User Research activities, incorporate insights gleaned from the user research activities to inform and guide the design and development for sectoral systems.
  • Conducting activities such as user interviews, focus group discussions and user journey mapping to understand the business areas and user requirements.
  • Perform usability testing to validate interface design and drive design improvements.

Qualifications:

  • Bachelor’s degree in human behaviour related fields such as Computer Science, HCI, Experimental Psychology, Sociology, Information Science, Economics, Media Studies, Political Science, Economics, Mathematics, etc.
  • Minimum 2 years of relevant experience within user experience, applied research setting and/or applied product research and development.
  • Ability to create a research plan including logical formulation of a research hypothesis
  • Experience building meaningful cross-functional relationships
  • Experience planning and executing complex research projects in a product group or business area, working across multiple projects simultaneously

Tell employers what skills you have

Political Science
Usability
Psychology
Quantitative Research
Applied Research
Mathematics
User Experience
Usability Testing
Interaction Design
Formulation
Economics
Research and Development
User Research
Product Development
UX

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