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Systems Programmer

1 month ago

Singapur, Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

Job Detailed Description

An Expert has a wide spectrum of responsibilities and actions.

As an expert of his/her team, he/she:

  • assigns technical tasks and manages delegation for technical issues,
  • animates the team to encourage collaboration and sharing of best practices,
  • has a role in supporting technical skills development and provides training when required.
  • supports new technologies and leverages them to provide consistency of service across streams,
  • manages service improvements for all Unix/Linux services supported throughout the organization,
  • documents, reviews, maintains and shares relevant technical information to the team
  • provides technical direction, supports services both proactively and reactively to maintain the availability and reliability of system infrastructure in accordance to the SLA,
  • implements and develops improvements based on LEAN-CA-CIB best practices,
  • focuses on automation and optimum use of the team to improve efficiency,
  • drives and delivers root cause for any high severity issue,
  • reviews technology changes to identify potential risks,
  • is responsible for problem management and resolution.
  • maintain programmable code outlined in technical instructions and specifications for operating systems.

As an experienced professional in Storage Services, he/she:

  • supports his/her team during diagnosis when technical issues rise in his/her scope of expertise,
  • is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
  • engages with technical peer, Service managers, Architect and project teams on technology roadmap and projects,
  • facilitates transformation projects and suggest future directions for new areas of improvement and change,
  • guarantees the production readiness and license to operate of new projects and solutions,
  • is available and able to drive technically, any complex or high severity incidents that occur within the scope of their role,
  • actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations,
  • actively assist in identifying the most technical skilled candidates for open roles,
  • technically coach and develop partner resources to improve quality and productivity,
  • defines the technical skillset required to support CA-CIB technologies.

As the escalation point of contact for Clients, he/she:

  • manages the daily relationship with Clients including planning, requests clarification, risks mitigation and service quality.

Legal and Regulatory responsibilities, he/she:

  • complies with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
  • maintains appropriate knowledge to ensure to be fully qualified to undertake the role.
  • completes all mandatory training as required to attain and maintain competence.

Job Specific Environment and/or Organization

  • Working hours will be in rotating shifts and primarily to cover Europe business hours
  • On-call support will be expected on a rotational basis on both weekdays and weekends

Candidate Profile

Mandatory track record

  • 8 – 10 years’ work experience relevant to enterprise level Backup platforms in particular DELL/EMC Networker and HPE StoreOnce VTL environments. Hands-on knowledge in Data Domain will be advantageous.
  • Should be a subject matter expert in specific or relevant
  • DELLEMC Networker.
  • Backup Cloning and Replication.
  • Backup Solutions for Disaster Recovery.
  • VTL Appliance Operations.
  • Experience supporting and troubleshooting medium to large scale, multi-site, enterprise Backup technology environments including Backup services for SAN/NAS.
  • Experience on Backup storage capacity planning, performance analysis, monitoring, reporting.
  • Very good experience in supporting and managing the replication and other copy services.
  • Scripting skills/Automation knowledge to ease the operations.
  • Knowledge on multiple operating systems like Windows, Linux and UNIX.
  • Hands on experience of working on monitoring tools / management platforms.
  • Good understanding of operational framework like ITIL/ITSM, operations process.
  • Relevant certifications a must (either of DELLEMC or other relevant enterprise grade Backup solutions)
  • Excellent communication, interpersonal and logical skills.
  • Customer service oriented and a strong team player.
  • Ability to work under pressure and a commitment to solving issues.

At least a Bachelor’s degree in any of these faculties:

  • Computer Science
  • Information Technology
  • Programming & Systems Analysis
  • Science (Computer Studies)

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: shaunquek@recruitexpress.com.sg

CEI Reg No: R1660732

EA Licence No: 99C4599


Tell employers what skills you have

Customer Service Oriented
SAN
Unix
Technology Leadership
Data Domain
Replication
Technical Skillset
Operating Systems
NAS
Linux
VTL

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