Call Centre Trainer

Job Title: Call Centre TrainerAt TELE-CENTRE SERVICES PTE LTD, we are seeking a highly skilled Call Centre Trainer to join our team. As a Call Centre Trainer, you will be responsible for conducting training sessions for new staff on product knowledge, quality audits, and other essential skills.Key Responsibilities:Design and deliver training programs for new...

Job Title: 6-Month Contract to Permanent Call Centre AssistantJob Summary:Recruit Express Pte Ltd is seeking a highly skilled Call Centre Assistant to join our dynamic team. As a Call Centre Assistant, you will be responsible for handling sales orders, responding to customer and client enquiries/complaints, and providing high service levels to customers and...

Job Title: Healthcare Call Centre AgentWe are seeking a skilled and compassionate Healthcare Call Centre Agent to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Job Summary:The successful candidate will be responsible for delivering exceptional customer service to callers, providing timely and accurate information, and handling administrative tasks with...

Responsibilities: Assist Customer Service Manager in managing and driving the outsourced call centre in delivering high quality service to customers. Take ownership of monitoring and managing the call centres performance, ensuring that Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are consistently met. Validate and provide insights...

Job Title: Call Centre Quality ManagerJob Summary:We are seeking a highly skilled Call Centre Quality Manager to join our team at PERSOLKELLY SINGAPORE PTE. LTD. The successful candidate will be responsible for managing a team to achieve operational objectives, providing strategic plans to synergize mailboxes and escalation management, and driving quality...

Job Title: Call Centre Quality ExecutiveWe are seeking a highly skilled Call Centre Quality Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Roles and Responsibilities:Handle mailbox survey submissions, feedbacks, and requests from survey respondents in a timely manner.Ensure accurate and detailed case notes are updated in the system after each...

Job Title: Call Centre Quality ExecutiveWe are seeking a highly skilled Call Centre Quality Executive to join our team at PERSOLKELLY SINGAPORE PTE. LTD.Roles and Responsibilities:Handle mailbox survey submissions, feedbacks, and requests from survey respondents in a timely manner.Ensure accurate and detailed case notes are updated in the system after each...

Job Title: Robotics and Coding Trainer cum Curriculum DeveloperJob Summary:Stag Match Learning Centre Private Limited is seeking a highly skilled and experienced Robotics and Coding Trainer cum Curriculum Developer to join our team. As a key member of our education team, you will be responsible for designing and delivering high-quality training programs in...

Roles & Responsibilities Attend to enquiries, primarily incoming calls through the hotline or other channels such as email Understand customer’s needs and provide quick, accurate and satisfactory answers to their queries Ensure proper recording of conversation with customer in the call centre system Meet/exceed all individual and team key performance...

Job Title: Professional Skills TrainerWe are seeking a highly skilled and experienced Professional Skills Trainer to join our team in Singapore. As a Professional Skills Trainer, you will be responsible for delivering high-quality training programs that meet the needs of our clients from public and private sectors.Key Responsibilities:Plan, prepare, and...

Join us to Transform Lives! Autism Resource Centre (Singapore) or ARC(S), is a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society. ARC (S) offers a wide range of services: Pathlight School, and two social enterprises,...

Roles & Responsibilities6-Month Contract to Permanent Call Centre AssistantJoin healthcare business unit as a Call Centre Assistant and be a part of a dynamic team handling both phone calls and order processing. Training will be provided, and if you perform well during the 6-month contract, you could be converted to a permanent role!Position Details:Contract...

Roles & ResponsibilitiesWork Location:Must be okay with Both Alexandra and Maple Tree Business CentreShift Timing:5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend,...

Job OpportunityPBA Group is seeking a highly motivated and experienced Robotics Automation Trainer to join our team at the Robotics Automation Centre of Excellence (RACE). As a trainer, you will be responsible for delivering coding and robotics classes to young learners aged 6 to 16 years old.Key ResponsibilitiesDevelop and deliver engaging coding and...

JOB SUMMARY Assist Managers to ensure that daily operations are run smoothly. Ensure all telephone enquiries are handled professionally with proper telephone etiquette in line with our Operating Procedures. Ensuring all GRAs are well trained and to be readily groomed for the next position. JOB DUTIES AND RESPONSIBILITIES Ensure all Standard...

About PBA GroupPBA Group is a leading provider of training and education services, dedicated to empowering individuals with the skills and knowledge needed to succeed in the rapidly evolving world of technology.Job SummaryWe are seeking a highly motivated and experienced Junior STEM Trainer to join our team at PBA Group's Robotics Automation Centre of...

Roles & ResponsibilitiesWorking Location: Central, SingaporeWorking Hours: Shift work; required to work on weekends.Contract Duration: 12 months (Renewable)Benefits: Includes Transport Allowance, Flexible Allowance, CRM allowance, eMedical Card, Annual Wage Supplement (AWS), and Variable Bonus (VB).Job Responsibilities: Respond to inquiries primarily via...

Job SummaryThe Centre Manager will be responsible for the day-to-day operations of the Training Centre, ensuring that all activities are carried out efficiently and effectively. The successful candidate will have excellent interpersonal and communication skills, with the ability to multitask and work independently. Key Responsibilities• Manage the...

Job Title: Master Trainer - DementiaSt Luke's ElderCare is a leading Christian healthcare provider with a vision of transforming community care for elders. We are an established eldercare organisation, committed to providing exceptional care for our elders in our families.Within our network of eldercare centres island-wide, we aim to provide appropriate and...

Roles & ResponsibilitiesRoles & Responsibilities Manage day to day operations of the Training Centre assigned to you is well-managed and daily operations are carried out without any lapses; Ensure overall customer service of the reception counter is maintained at a satisfactory level, where visitors visit and leave the space delighted Manage staff under...