Retail Assistant
23 hours ago
JOB RESPONSIBILITIES:
- Engage with customers on TikTok by responding to comments and inquiries.
- Update Shopify inventory records for accurate product availability.
- Provide after-sales service by following up with customers, soliciting feedback, and offering promotional codes.
- Conduct daily stock counts to maintain accurate inventory levels.
- Handle incoming customer calls and assist as needed.
- Provide client service support for retail network and E-commerce
- Responding promptly to customer inquiries through chat (FB Messenger, Instagram, Carousell, WhatsApp, Emails) and inbound calls.
- Assist in scheduling customers’ jewelry repairs.
- Manage knowledge of company products, services, and general inquiries.
- Maintain a high level of professionalism with clients and establish a positive rapport with every client.
- Process E-commerce orders from beginning to end.
- Ability to handle complaints/feedback competently.
- Drive client satisfaction.
- Generate revenue increase by offering sound recommendations and suggestions.
- Any other ad-hoc tasks or projects.
- Work together with operations to ensure a smooth fulfillment process.
- Prospect and promote jewelry products and services to walk-in as well as our online platforms’ customers.
- Attend to customers’ queries in-store and online stores.
- Be self-motivated and driven to achieve monthly sales targets.
- Ensure merchandise and displays are consistently well-presented.
JOB REQUIREMENTS:
- 1-2 years of customer service experience
- Candidate with retail or jewelry experience is an added advantage
- Passionate about helping others and driving client satisfaction
- Excellent interpersonal and communication skills
- Candidate with retail or jewelry experience is an added advantage
- Ability to handle complaints/feedback competently
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Positive work attitude and ability to multitask, organize, and prioritize work
- Good spoken English, Mandarin, Bahasa, and another language to speak to clients from multilingual environments
- Candidates must be willing to work on Weekends and Public holidays
Candidates must be willing to work on weekends and Public Holiday.
Tell employers what skills you have
Ability to Multitask
Customer Service Oriented
Aftersales
Housekeeping
Interpersonal Skills
Inventory
Channel
Merchandising
Multilingual
Cashiering
Communication Skills
Customer Service
Disposition
Scheduling
Customer Service Experience
-
Retail Operations Coordinator
3 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeThe Retail Operations Coordinator plays a crucial role in assisting our Retail Operations teams by providing essential operational support on a daily basis to ensure seamless business functions. Key Responsibilities:Offer administrative assistance to Operations Management and Sales teams to facilitate efficient daily retail activities.Monitor store sales and...
-
Retail Operations Coordinator
3 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeThe Retail Operations Coordinator plays a crucial role in assisting our Retail Operations teams by providing essential operational support on a daily basis to ensure seamless functioning. Key Responsibilities:Offer administrative assistance to Operations Management and Sales teams to facilitate efficient daily retail activities.Monitor store sales and KPI...
-
Management Support
4 weeks ago
Singapur, Singapore Ikano-Retail Full timeJob DescriptionAbout the jobWe are looking for a proactive enthusiast to provide executive administrative assistance to the Ikano Retail Management team in the Service Office and to aid in the execution of cost-efficient travel solutions and strategies that align with the organisation’s strategic and operational goals. The incumbent is required to have...
-
Part-time Product Support Assistant
3 weeks ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Summary:LOTTE Travel Retail Singapore is seeking a Part-time Product Support Assistant to join our team. As a Product Support Assistant, you will be responsible for providing excellent customer service and supporting our retail operations.Key Responsibilities:Receiving and processing incoming stockAssisting in the transfer and return of outgoing...
-
Part-time Product Support Assistant
4 days ago
Singapur, Singapore LOTTE Travel Retail Singapore Full timeJob Title: Part-time Product Support AssistantJob Summary:We are seeking a Part-time Product Support Assistant to join our team at LOTTE Travel Retail Singapore. As a Part-time Product Support Assistant, you will be responsible for receiving incoming stock, assisting in the transfers and returns of outgoing stocks, delivering duty-free orders, and assisting...
-
IKEA Tampines
2 months ago
Singapur, Singapore Ikano-Retail Full timeJob DescriptionAbout the jobReporting to the Recovery Supervisor, you provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.Your assignmentYou will be expected to carry out data entry documenting of the returned items into the internal inventory systems and assist in ensuring that the...
-
IKEA Tampines
2 months ago
Singapur, Singapore Ikano-Retail Full timeJob DescriptionAbout the jobReporting to the Recovery Supervisor, you provide support in assessing product conditions, recovery work, furniture assembly and general maintenance of your work areas.Your assignmentYou receive, confirm, and categorize the products and ensure the maintenance of spare parts and hardware library of your recovery work area.You carry...
-
Retail Assistant
1 month ago
Singapur, Singapore hamode Full timeJob Description & RequirementsWe're seeking for a Retail Assistant to join our team! As a Retail Assistant, you will be managing the daily shop operations, assisting in creating engaging social media content, comfortable in front of camera to assist with live sales and provide exceptional customer service to walk in customers.RequirementsKey...
-
Sales Associate
3 weeks ago
Singapur, Singapore Ikano-Retail Full timeAbout the RoleThe Sales Associate will report to the Shopkeeper of the respective Home Furnishing department at Ikano-Retail, providing exceptional sales service to ensure high levels of customer satisfaction. The goal is to meet IKEA's basic merchandising standards, delivering a positive shopping experience for customers.Key ResponsibilitiesAssess...
-
IKEA Sales Associate
1 week ago
Singapur, Singapore Ikano-Retail Full timeAbout the JobWe are seeking a highly motivated and customer-focused Sales Associate to join our team at IKEA Tampines. As a Sales Associate, you will play a key role in providing exceptional sales service to our customers, ensuring their shopping experience is positive and memorable.Your Key ResponsibilitiesAssess customer needs and provide information and...
-
Sales Associate
3 weeks ago
Singapur, Singapore Ikano-Retail Full timeJob Title: Sales Associate - Home Furnishing DepartmentAbout the PositionAs a Sales Associate in the Home Furnishing department at Ikano-Retail, you will be responsible for delivering exceptional sales service to ensure customer satisfaction and uphold merchandising standards. Creating a positive shopping experience for customers is key in this role.Key...
-
Retail Assistant Manager
3 months ago
Singapur, Singapore Starlight Jewellery Pte Ltd Full timeWe are a collection of jewellery businesses, each catering to distinct consumer market segments. Our specialty lies in 916/999 gold jewellery within the Singapore market. Established in 2019 to fill a void in the gold financing industry, our company swiftly expanded its reach beyond Singapore to Indonesia. Embracing a dynamic pace, we aim to foster mutual...
-
Retail Store Assistant
23 hours ago
Singapur, Singapore YES NATURAL PTE. LTD. Full timeRoles & ResponsibilitiesPosition Type: Retail Store Assistant (Full Time/Permanent)About Us: We are a dynamic company committed to delivering high-quality, delicious food products. We're passionate about our offerings and seek a motivated individual to help share our culinary delights with the community. Join our lively, air-conditioned retail store, where...
-
Retail Store Assistant
20 hours ago
Singapur, Singapore YES NATURAL PTE. LTD. Full timeAbout UsYes Natural Pte. Ltd. is a dynamic company committed to delivering high-quality food products to the community.Job SummaryWe are seeking a motivated Retail Store Assistant to join our lively retail store team. As a key member of our team, you will be responsible for providing excellent customer service, maintaining a clean and organized store...
-
Retail Operations Assistant Manager
3 weeks ago
Singapur, Singapore Adidas Full timeJob Title: Retail Operations Assistant ManagerCompany: AdidasDescription: Reporting to the Director of Retail Operations for the South-East Asia region, this position is pivotal in enhancing profitability through effective operational strategies and leveraging omni-channel and digital infrastructure opportunities.Key Responsibilities:Oversee project...
-
Retail Operations Assistant Manager
3 weeks ago
Singapur, Singapore Adidas Full timeJob Title: Retail Operations Assistant ManagerCompany: AdidasDescription: Reporting to the Director of Retail Operations for the South-East Asia region, this position plays a crucial role in enhancing profitability through effective operational strategies and leveraging opportunities in omni-channel and digital infrastructure.Key Responsibilities:Oversee...
-
Retail Operations Assistant Manager
3 weeks ago
Singapur, Singapore Adidas Full timeJob Title: Retail Operations Assistant ManagerCompany: AdidasDescription: Reporting to the Director of Retail Operations for the South-East Asia region, this position plays a crucial role in enhancing profitability through effective operational strategies and leveraging opportunities in omni-channel and digital infrastructure.Key Responsibilities:Oversee...
-
Retail Operations Assistant Manager
3 weeks ago
Singapur, Singapore Adidas Full timeJob Title: Retail Operations Assistant ManagerCompany: AdidasDescription: Reporting to the Director of Retail Operations for the South-East Asia region, this position plays a crucial role in enhancing profitability through effective operational strategies and leveraging opportunities within Omni-channel and digital frameworks.Key Responsibilities:Oversee...
-
Retail Operations Assistant Manager
3 weeks ago
Singapur, Singapore Adidas Full timeJob Title: Retail Operations Assistant ManagerCompany: AdidasDescription: Reporting to the Director of Retail Operations for the South-East Asia region, this position is pivotal in enhancing profitability through effective operational strategies and leveraging opportunities within Omni-channel and digital frameworks.Key Responsibilities:Oversee project...
-
Part-time Product Support Assistant
4 months ago
Singapur, Singapore LOTTE Travel Retail Singapore Full time$13/ hr 1 month is ok (can extend) 5 days work week No experience needed Transportation provided Uniform provided Job Scope: Receiving incoming stock Assisting in the transfers / returns of outgoing stocks Delivering of duty free orders into departure gate hold rooms Assisting to top up display stocks at the stores Assisting in IShop Changi...