Front Office Executive

1 month ago


Singapur, Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Roles & Responsibilities

Reporting to the Front Office Manager, you will be part of a service oriented team representing Grand Copthorne Hotel, that strives for excellence in customer service.


Key responsibilities

· Attend to guests’ inquiries and provide prompt responses and assistance

· Managing rooms’ inventory, allocation and ensuring guest billing is in order to avoid any glitches

· Develop and maintain professional relationship with house guests and extend service whenever required

· Manage front office operations and optimize solutions to ensure guests satisfaction

· Concierge duties including assisting guests with ground transportation, restaurant or entertainment reservations, and providing other local information

· Provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes and packages are delivered in a timely manner

· Ensure effective communication via daily briefing, weekly update and monthly brainstorming within the department

· Work closely with other departments and co-workers as part of a team


Requirements

· Able to communicate effectively in a fast paced environment

· Customer service oriented to provide quality service standards

· 1-3 years of experience in a similar capacity, hospitality or tourism

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Ability to work effectively in an innovative, fast-paced and multi-tasked environment




Tell employers what skills you have

Front Office
Upselling
Customer Service Oriented
Microsoft Office
Concierge Services
Interpersonal Skills
Inventory
Customerfocused
Opera
Cashiering
Communication Skills
Administrative Support
Customer Satisfaction
Customer Service
Service Excellence
Service Delivery
Hospitality
Workplace Safety and Health

  • Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...


  • Singapur, Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Front Office Executive is responsible for the accurate, courteous, and efficient check-in/check-out of hotel guests. The incumbent handles and provides information to any guest or visitor inquiry, processesrl all payments according to established hotel requirements, answers calls at the front desk and alerting...

  • Front Office Manager

    2 weeks ago


    Singapur, Singapore Mandarin Oriental Hotel Full time

    Front Office Manager Apply now Position: Front Office Manager (Full time #539119) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities: Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge ...

  • Front Office Manager

    1 month ago


    Singapur, Singapore Mandarin Oriental Hotel Full time

    Front Office Manager Apply now Position: Front Office Manager (Full time #539119) Property / Office: Mandarin Oriental, Singapore Location: Singapore Responsibilities:  Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and...


  • Singapur, Singapore Marriott International Full time

    JOB SUMMARY Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures...


  • Singapur, Singapore Marriott International Full time

    Additional Information: This hotel is owned and operated by an independent franchisee, HH Properties Pte Ltd. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing,...

  • Front Desk Officer

    3 months ago


    Singapur, Singapore PEAK360 Pte. Ltd Full time

    The Front Desk Officer at a gym serves as the first point of contact for members and potential members. They play a crucial role in creating a welcoming and friendly environment that encourages regular gym usage and member retention. Job Description: We are looking for a friendly, energetic, and highly-organized individual to join our team as a Gym...


  • Singapur, Singapore Upskills Full time

    Upskills provides expert financial software consulting to investment banks and leading financial institutions in Asia Pacific, Middle East and Europe. With a strong, Front to Back expertise in the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart and efficient solutions.We are seeking a highly...


  • Singapur, Singapore Ace Management Services Full time

    **Front Office Associate****Qualifications:**- Minimum ‘O’ levels or equivalent**Experience:**- At least 2 years in a similar role- Experience in hospitality, concierge, or customer service is preferred- Available to work evenings, weekends, and public holidays**Skills & Knowledge:**- Excellent communication and interpersonal skills- Strong...


  • Singapur, Singapore Four Seasons Hotels and Resorts Full time

    Four Seasons Hotel Singapore A luxury hotel in Singapore that escapes into a quiet garden enclave in the heart of the city – steps from Orchard Road shops and entertainment, and just minutes from the financial district. Enter a world that is intimate and exclusive, yet complete in every way, with award-winning dining and 24-hour fitness. A warm,...


  • Singapur, Singapore Upskills Full time

    Upskills is seeking a highly motivated Murex Consultant with good knowledge & experience in Murex front office to service our client, a top investment bank in Singapore:- Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.- Work...


  • Singapur, Singapore Upskills Full time

    Upskills is seeking a highly motivated Murex Consultant with good knowledge & experience in Murex front office to service our client, a top investment bank in Singapore: - Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.-...


  • Singapur, Singapore Upskills Full time

    Upskills is seeking a highly motivated Murex Front Office Stream Lead with strong knowledge & experience in Murex front office in the client side:- Lead a team of Murex Front Office consultants to successfully implement client's Front Office requirements - Analyse business processes and functional requirements, perform gap analysis between existing and...


  • Singapur, Singapore Ace Management Services Full time

    Front Office AssociateQualifications: Minimum 'O' levels or equivalentExperience: At least 2 years in a similar role Experience in hospitality, concierge, or customer service is preferred Available to work evenings, weekends, and public holidaysSkills & Knowledge: Excellent communication and interpersonal skills Strong organizational skills and attention to...


  • Singapur, Singapore Upskills Full time

    Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region.With  strong, Front to Back expertise of the cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise and efficient solutions.We...


  • Singapur, Singapore Upskills Full time

    Job DescriptionUpskills is seeking a highly motivated Murex Front Office Stream Lead with strong knowledge & experience in Murex front office in the client side:- Lead a team of Murex Front Office consultants to successfully implement client's Front Office requirements - Analyse business processes and functional requirements, perform gap analysis between...


  • Singapur, Singapore Upskills Full time

    Upskills provides expert financial software consulting for investment banks and leading financial institutions in Asia Pacific, Middle East and Europe region. With a strong, Front to Back expertise of cash and derivatives markets, coupled by an in-depth knowledge of financial markets technologies, we provide smart, business-wise, and efficient solutions.We...


  • Singapur, Singapore Upskills Full time

    Upskills is seeking a highly motivated Murex Senior Front Office Consultant with good knowledge & experience in Murex front office in the client side: - Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.- Work hands on with...


  • Singapur, Singapore Upskills Full time

    Job DescriptionUpskills is seeking a highly motivated Murex Senior Front Office Consultant with good knowledge & experience in Murex front office in the client side:- Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements documentation.- Work...


  • Singapur, Singapore Upskills Full time

    Job DescriptionUpskills is seeking a highly motivated Murex Consultant with good knowledge & experience in Murex front office to service our client, a top investment bank in Singapore: - Analyse business processes and functional requirements, perform gap analysis between existing and required solution to drive the delivery of relevant user requirements...