Front Office Manager

4 weeks ago


Singapur, Singapore Mandarin Oriental Hotel Full time

Front Office Manager

Apply now Position: Front Office Manager (Full time #539119)
Property / Office: Mandarin Oriental, Singapore
Location: Singapore

Responsibilities: 

Oversee Front Office Operations efficiently and with profitability, which includes overseeing Front Office, Guest Relations, Telecommunications, Business centre and Concierge Maximize room revenue and occupancy by effectively controlling rates and availability (on the day of arrival) Controls any rebates/allowances issued through the departments Controls manpower planning for the departments Help and support the Director of Rooms, and Executive Housekeeper with the FLHSSE audit Handle all guest complaints and comments relating to the department tactfully Initiates, implements and monitors processes and procedures to ensure consistently high standards Controls and optimizes departments profit maximizing revenue and minimizing costs Strengthens our brand to establish a solid foundation to grow our business and acquire new customers Ensures up to date knowledge of areas through “hands on” involvement; regularly assisting in undertaking duties to maintain high standards

Advertised: 21 Apr 2024 Singapore Standard Time
Applications close:

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