Probation Administrator

Found in: Talent SG 2 C2 - 3 weeks ago

Singapur, Singapore Administrative Office of the U.S. Courts Full time

Summary

***This position is designated as a secondary law enforcement position for the purposes of retirement coverage under the law enforcement officer (LEO) retirement provisions. For persons currently covered by the LEO retirement provisions, this position meets the provisions for continuation of LEO retirement coverage. The incumbent of this position is subject to random drug screening and updated background investigations every five years.***

Duties

This position is located in the Department of Program Services (DPS), Probation and Pretrial Services Office (PPSO), Probation and Pretrial Services Office (PPSO), National Program Development Division. The PPSO manages, oversees, and supports the judiciary's probation and pretrial services program.

This position will report to the Chief, IT Business Support Branch in the Department of Program Services (DPS), Probation and Pretrial Services Office (PPSO). The PPSO is seeking a self-motivated, professional Probation Administrator to assist PPSO's Information Technology (IT) Business Support Branch. The incumbent will be responsible for soliciting, gathering, and writing business requirements for IT business applications. The incumbent will communicate with subject matter experts in the PPSO and the courts regarding the impact on business processes and system outcomes related to operations and IT initiatives.

The duties of this position include, but are not limited to: Serving as a product owner and working closely with development teams; and supporting the overall portfolio refinement process. Developing and executing change management strategies for IT implementations. Assisting in developing program strategy, vision, and roadmap; and working with various stakeholders, including contractors, AO staff, and probation and pretrial services staff. Developing, executing, and evaluating business requirements to support probation and pretrial services staff through IT implementation processes targeting specific audience groups and using a variety of communication channels. Assisting in providing coordination of national programs that support probation and pretrial services through IT applications. Providing recommendations for improvements to software applications that support probation and pretrial services officers. Ensuring that software applications are consistent with Judicial Conference policies and procedures. Recommending guidance for probation and pretrial services staff for proper recording of case events in automated systems. Analyzing data, monitoring trends, and making recommendations for improved effectiveness of all aspects of the mission critical functions of supervision and investigations of federal defendants and persons under supervision. Providing technical assistance and coordinating training programs and user acceptance testing. Developing, evaluating, and overseeing implementation of national policies, national data standards and quality, and outcome measures regarding the core mission of supervision and investigation functions of the federal probation and pretrial services system.

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