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Banking Call centre

3 months ago

Singapore PERSOLKELLY Singapore Full time

*Award-Winning Customer Service

*Promising Career Progression

*Training provided and continuous support from superior

*Great banking career opportunity

*5 days work week - 4 weekdays 1 weekend

*Must be open to night shifts and must be flexible* *Attractive Allowances*

We are partnering with one of the well-established Local Banks in Singapore that provides the full range of services in consumer, SME and corporate banking activities across Asia and the Middle East. They are currently looking for a Customer Service Officer to join their consumer bank.

Job Description:

-Deliver personalized service over the telephone to customers in a call centre on banking products, accounts, and services enquiries in an effective and efficient manner

-Ability to understand customers' needs and provide appropriate solutions and attention

-Consistently deliver excellent quality service to our customers to achieve total customer satisfaction

-Solicit customers' feedback and identify problem trends for improvement actions

Requirements:higher nitec and aboveGood written/verbal communication skillsCall centre experience and banking experience preferred Fresh Graduates are welcome to apply

Interested candidates may apply through the application system.Only Shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd
• RCB No EEA License No: 01C4394EA Personnel No: R EA Personnel Name: Ong Xin Yee