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Customer Service Executive

2 months ago

Singapore RK RECRUITMENT PTE. LTD. Full time

Customer Service Executive (Up to $3000 / Incentive / Bonus / Changi South / Urgent Hiring)

Job Details:- Basic up to $3000 + Incentive + Bonus- Working Days: Monday - Friday (Alternate Saturday)- Working Hours: 8:30am - 5:30pm (weekdays), 8:30am - 12:30pm- Location: Changi South

Job Scope:

  • Receive and attend to customers by providing a high standard of customer service.
  • Identify and respond to customers' needs.
  • Advise and follow up with customers on technical, delivery, pricing, and additional charges issues.
  • Prepare quotations for repairs, raise job orders, handle material requisitions, and raise invoices accordingly.
  • Investigate customer complaints and rectify problems by proposing recommendations and solutions.
  • Coordinate with Operations to ensure jobs are completed as promised to customers.
  • Assist in Customer Service Officer (CSO) duties when required.
  • Perform other duties as assigned by superiors.

For a quick response, applicants who express interest in this job advertisement, kindly WhatsApp your personal particulars to in the following format,

Position applied: Customer Service ExecutiveFull name:Residential area:Able to start date:

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RK Recruitment Pte Ltd | EA License No.: 20C0280Loh Kar Leong | EA Personnel No.: R