Customer Service Executive
1 month ago
Customer Service Executive (IT), $2,300-2,800
- $ with additional incentives
- 1-2 years of experience IT industry
- Monday to Friday 9am to 6pm
- Training provided
Job description:
- Ensure effective and efficient sales administration process to maximize customer satisfaction.
- Assist Account Managers by preparing detailed sales quotations in response to customer inquiries, and follow up closely.
- Address customer requests for quotations and product information for new purchases or license/maintenance renewals.
- Verify pricing before submitting to the Purchaser for processing Purchase Orders.
- Process Sales Orders for confirmed sales.
- Respond to customer inquiries regarding delivery and coordinate with the Operations team.
- Escalate maintenance or support issues reported by customers to the Operations team.
- Collaborate with Account Managers to achieve sales performance goals.
Requirements:
- Minimum 'O' Level with 2 to 3 years Customer Services' working experiences preferably in Information Technology or IT System Integrator industry
- Keen to learn and a team player.
(EA License: | UEN: K)
Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore )
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