IT Customer Service Executive
1 month ago
IT Customer Service Executive (Basic up to $2800/ Kaki Bukit / Comms + Allowances/ 5 Days/ Urgent)
Job info:
- Basic $2300 - $2800 (Depend on experiences)
- Incentive + Allowance
- 5 days, Monday to Friday 9am-6pm
- Kaki Bukit
- Various benefits & Work life balance
Job Description:
- Ensure efficient sales administration and coordination for optimal customer satisfaction.
- Assist Account Managers in preparing detailed sales quotations and follow up on customer inquiries.
- Respond to requests for quotations and product information for new purchases or license renewals.
- Verify prices before submitting purchase orders.
- Process confirmed sales orders.
- Coordinate with the operations team on delivery requests and escalate support issues.
- Work with Account Managers to meet sales goals.
- Systematically document relevant data.
- Support Account Managers during tenders and liaise with suppliers and the technical team.
- Follow up on tender progress.
- Build customer relationships to explore and expand business opportunities.
- Perform other administrative duties as required by the company.
Job Requirements:
- Minimum 'O' Level with 2 to 3 years Customer Services' working experiences preferably in Information Technology
- Strong customer experience mindset, listening, understanding and responding to customer needs.
How to apply:
By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.
We regret only shortlisted candidates will be notified.
Kok Jean RayRegistration Number: R EA Licence No: 16C8004 (Elitez Pte Ltd)
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