Sales & Operations Executive

1 month ago


Singapore Frozt | Popsicles for Everyone Full time

Job Scope:

Sales Management:

  • Develop and implement sales strategies to achieve revenue targets.
  • Identify and pursue new business opportunities to expand market reach.
  • Build and maintain strong relationships with clients and key accounts.
  • Negotiate contracts and agreements with customers.
  • Monitor market trends and competitor activities to identify potential threats or opportunities.

Operations Management:

  • Oversee day-to-day operations to ensure efficiency and effectiveness.
  • Coordinate with production, logistics, and other departments to fulfill customer orders.
  • Manage inventory levels and replenishment to meet demand forecasts.
  • Ensure compliance with regulatory requirements and quality standards.
  • Optimize processes and workflows to streamline operations and reduce costs.

Customer Service:

  • Address customer inquiries, concerns, and complaints in a timely and professional manner.
  • Work closely with the customer service team to ensure a high level of customer satisfaction.
  • Proactively seek feedback from customers to identify areas for improvement.
  • Reporting and Analysis:
  • Prepare sales forecasts, performance reports, and other analytical insights for management review.
  • Monitor key performance indicators (KPIs) to track progress against targets.
  • Identify trends, patterns, and opportunities for business growth.

Cross-functional Collaboration:

  • Collaborate with marketing, product development, and other departments to support sales initiatives.
  • Participate in cross-functional projects and initiatives to drive business objectives.

Skills & Qualifications

  • Preferably with 1-2 years of relevant experience.
  • Excellent command of written and spoken English
  • Reliable team player with excellent interpersonal and communication skills.
  • Meticulous with a keen eye for detail.
  • Ability to organise and prioritise workload to meet deadlines.

Job Requirement

  • 5 days work week (9am to 6pm)
  • Full-time
  • Energetic and passionate
  • Team player
  • Detailed and well organized

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