Quality Manager

6 days ago


Singapore Akribis Systems Full time
  • Track in-process quality-related issues and incidents in master issue list and periodically report on trends, insights, and closure status to BU management.
  • Understand and classify issues into discipline such as quality, operational, design, etc.
  • Host post-mortem discussion during each project closure to review issues and identify preventive action plan for each issue.
  • Participate in manufacturing departments to track non-conformance reports filed during buy-off process and define preventive action plan.
  • Champion long-term quality improvement efforts (new processes, structural changes, training, etc.) within the business unit to increase metrics such as first-pass yield and number of quality-related returns.
  • Track and investigate quality-related returns and customer complaints with a view to long-term prevention.
  • Coordinate First Article Inspection Process for new manufacturing processes or parts
  • Lead continuous improvement initiatives to enhance product quality, reduce waste, and improve operational efficiency.
  • Identify and implement process improvements based on lean manufacturing principles
  • Supervise and mentor the quality assurance team, providing guidance and support to ensure their professional development.
  • Foster a culture of quality and continuous improvement within the organization.
  • Ensure the manufacturing facility maintains ISO certification.
  • Coordinate and oversee all ISO-related activities, including internal and external audits.
  • Act as the main point of contact for ISO certification bodies.
  • Serve as the Management Representative (MR) for the QMS.
  • Report to top management on the performance of the QMS and any need for improvements.
  • Ensure the promotion of awareness of customer requirements throughout the organization.

Qualifications

  • 5 – 8 years' experience working in quality assurance is required.
  • In-depth knowledge of quality management systems, standards, and methodologies (e.g., ISO 9001).
  • Strong leadership and team management skills.
  • Excellent problem-solving and analytical abilities.
  • Effective communication and interpersonal skills.
  • Proficient in using quality management software and tools.
  • Certification in quality management (e.g., CQE, CQM) is preferred.
  • Six Sigma certification is beneficial but not mandatory.

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