Relationship Officer, Call Centre

Call Centre Officers Duration: ASAP - min. 3 months (convertible)Pay rate: $15/hr Location: Bugis Working hours: 44 hours per week (including Saturdays occasionally based on roster)Job Description- Handle multi-channel interactions with customers via calls, email, social media, mobile apps and in-person enquiries in a timely manner- Explore and introduce...

Roles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. This sucessful candidate wiill be involved in being a part of the "referral call agent" team for a GP clinic chain in Singapore. The call agent will navigate patient...

Roles & ResponsibilitiesStarMed is a one-stop day-surgery and multi-disciplinary medical centre that offers quality day surgeries and diagnostic services at competitive private sector prices. We are now looking for a call centre officer to manage our centre general hotline.Roles & Responsibilities: Attending to general inquiries from, phone calls, WhatsApp...

Roles & ResponsibilitiesReaching Out To You: HL Assurance Pte. Ltd. ("HLAS") is a licensed general insurance company in Singapore, a subsidiary of Hong Leong Financial Group Berhad ("HLFG") and a member of the Hong Leong Group.The Role: Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management. ...

Reaching Out To You: HL Assurance Pte. Ltd. ('HLAS') is a licensed general insurance company in Singapore, a subsidiary of Hong Leong Financial Group Berhad ('HLFG') and a member of the Hong Leong Group.The Role:Responsible for pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management.Reach out to existing and...

Job Description :Description:Location singapore Changi business park or Jurong.Freshers can also applyJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and...

Roles & ResponsibilitiesWe are seeking a dedicated Call Centre Officer to be the friendly voice our customers rely on. Join us and be a part of a team that values dedication and excellent service. Job Responsibilities: To attend to customers’ phone enquiries and calls deployment. To provide service reservations. To coordinate breakdown site services for...

Job Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include:Meeting KPIs without compromising service quality.Ensuring accuracy and compliance in handling customer requests.Cross-selling the Bank's products and services.Migrating...

Job Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.You will...

Roles & ResponsibilitiesJob Description:As a Call Centre Officer, you will play a vital role in achieving our Customer Centre targets while ensuring the highest quality of service. Your responsibilities include: Meeting KPIs without compromising service quality. Ensuring accuracy and compliance in handling customer requests. Cross-selling the Bank’s...

Roles & ResponsibilitiesJob Description:As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take...

Working environmentCall-centre environmentRequires to work on weekendsOff day on public holidaysOffice Hour, 8.00am - 5.30pmResponsibilitiesAttend to enquiries via incoming calls and emailProvide professional response when assisting customer's enquiresEnsure conversation with customer is following the standard operation procedureMaintain positive and helpful...

5-day work week shift work, required to work on weekends, 8.00am – 5.30pm / 8.30am – 6.00pm, off on PH$2500 + Transport Allowance + AWS + VBResponsibilities:Attend to enquiries, primarily incoming calls through the hotline or other channels such as emailUnderstand customer's needs and provide quick, accurate and satisfactory answers to their queriesType...

5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller's concerns and provide resolutions- Deploy relevant personnel to site to look into the...

Description5 Day Work WeekWalking distance from 2 MRTsWorking Timing: 12.30pm to 10.30pmJob Description:- Attend to call centre hotline enquiries- Channel feedback and complaints promptly to the respective Department, Manager or Executive for follow-up actions- Understand caller’s concerns and provide resolutions- Deploy relevant personnel to site to look...

Roles & ResponsibilitiesJob Description To manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship. Assist on phone calls and emails to answer resident’s enquiries. Make appointment for resident to attend inspection with BSC (Building Service Centre)...

You will support the Manager to drive performance and service quality in the call centres across SingHealth through call and email audits, as well as from patients' feedback. You will identify any tasks/ processes that have the potential to be improved and automated by harnessing technology. Driving the usage of Customer Relationship Management system will...

Roles & ResponsibilitiesJob Responsibilities: Handle calls and emails promptly by providing accurate and timely information, alternatives and solutions to customers on relevant products and services Respond to customers' queries and concerns with the aim of achieving first call resolution satisfactorily Depending on the projects assigned, candidates may...

Job DescriptionTo manage site office and HDB Building Service Centre, attend to resident's feedback and complaints. Interact with residents to maintain good relationship.Assist on phone calls and emails to answer resident's enquiries. Make appointment for resident to attend inspection with BSC (Building Service Centre) team.Liaison with consultants and HDB...

Key Attributes:Customer Service Oriented, Fun Loving, People Person.Role Description:You will need to know the tour products well and deliver consistently good customer service at all times.Support customer queries over phone and email, promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.Assist our Travel partners - OTA and...