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F&B Attendant/Captain/Supervisor #jobsskillsfest24
4 weeks ago
SummaryResponsible for providing prompt and professional F&B service to hotel & dining guest.
Job Responsibilities- Perform opening/closing side duties as assigned and set all tables according to standards and procedures.- Deliver F&B services in accordance to outlet's standards and procedures.- Check on table setting, cleanliness and side station preparation as per work station assigned prior to the start of operation.- Pick up and serve F&B orders. Ensure that orders are served promptly to the guests once they are ready, such that they arrive at the guest's table at the correct temperature.- Greet all guests warmly upon arrival at the door and escort them to the table.- Apply necessary precaution with regards to the hotel food safety and hygiene standards (HACCP).- Try to remember individual guest's names and their preferences to extend personalised service.- Upsell & promote F&B offers at every available opportunity in order to maximise sales revenue. - Cross sell other dining venues when outlet is full.- Clear and tidy tables after the departure of the guests as quickly as possible to the stewarding area.- Collect F&B supply requisition, ensure that the stock collected is as per requisition.- Report any complaints, incidents or other irregularities to management.- Assist other F&B outlets with their operations during peak times or when required.
Qualifications / Requirements- Able to work independently and in a team- Candidates with added experience and certifications may be considered for Supervisory role
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