Solution Specialist

4 weeks ago

Singapore Cognizant Full time

Role: Solution Specialist, Digital Process Automation

Geographical Coverage: ASEAN

Base Location: Singapore

About Cognizant Integration and Process Management (IPM) Practice

The Integration and Process Management (IPM) practice focuses on providing Enterprise Integration and Process Automation and Orchestration solutions to enterprises globally. It is one of the largest services practices in the industry, and a key pillar of our Enterprise Platform services. We are seeking a Digital Process Service Line Specialist to grow our presence in select high growth focus accounts in APJ.

Summary of Role

Solution Specialists provide deep expertise in a Service Line Practice Area to support the Client Engagement Team to close new and expansion opportunities with customers. They are actively involved in growing the service line's footprint and assisting the Client Partners to engage with clients and partners with service line opportunities. Solution Specialists are trusted advisors with a good mix of strategic and tactical management experience.

The Solution Specialist - Digital Process Automation will be responsible for expansion of our Digital Process Orchestration services footprint in the assigned focus accounts. The specialist will manage our sales pipeline, go-to -market offerings and expand our stakeholder footprint within the accounts. The individual will work with, and leverage, our consulting, advisory, technology CoE and solution delivery teams.

Role Responsibilities

  • Ability to craft service offerings and provide thought leadership in the Process Automation and Orchestration domain.
  • Manage relationship with account and sales stakeholders.
  • Provide subject matter expertise to proposal development and overall solution.
  • Support in identifying opportunities, making proactive proposals to client in line with account strategy
  • Active involvement in pursuits to close new and expansion opportunities working closely with Client Leadership Team
  • Engage with the relevant internal Cognizant teams and service lines team for developing solutions.
  • Validate and review solutions and draft win themes.
  • Engage with Partners to develop sales pipeline.
  • Ability to thrive in an unstructured environment that demands a consultative approach and solutions that span multiple environments.

Skills & Experience

  • Extensive experience of having worked with at least one of the leading platforms in the segment such as Appian, Outsystems, Pega, Unqork
  • Good understanding of the market trends, key shifts, and opportunities.
  • Understanding of Architectures and Development processes
  • Experience supporting account teams and building collaborative relationships with external and internal partners.
  • Business acumen, communication, and drive for results
  • Ability to work collaboratively in a virtual and highly matrixed environment.
  • Cross functional IT experience including IT consulting, IT business systems analysis, business process re-engineering, development and implementation of large-scale systems, technical project management, sales/support, and customer relationships will be an added advantage

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